This chapter has the information you need to learn about connecting the internet with mobile networks. #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. WebThe ZTE Avid 579 smartphone offers great performance and value. On September 29th, 2022, I ordered an iPhone 11 from Consumer Cellular over the phone. In most cases, your cell phone will either work or it wont. 12447 SW 69th Avenue Alternately, carefully spray the unit with a disinfectant to reduce germs. Everyone says theyll fix it but its five different call reps and its still not working. I wasted 5 phone calls & several emails to cancel. The cookie is used to store the user consent for the cookies in the category "Performance". . This consumes battery power and shortens standby time. Crazy, right? Anthony Q. Blakey. These cookies will be stored in your browser only with your consent. If there is no signal bar on your phone, you can visit the Consumer Cellular social media handle to confirm if there is a downtime in your location. If there is an error in the APN settings, it will affect the mobile data. Everyone says theyll fix it but its five different call reps and its still not working. Ive worked in a tech startup in the last 7 years. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. If you are unable to connect to the network, go to the menu key setting, and then go to wireless and network and settings. Note: Denying Order #[protected] for return. I also with their technical support was available 24/7 like most good companies. You are still deducting. Refund on damaged phone sent from consumer cellular. Consumer Cellular users The signal bar should have at least two bars to indicate a steady network signal. Tap on theSettingsicon on your smartphone. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. No exceptions. As it turned out they were more expensive than my previous provider, and early in January 2023 my phone started to malfunction so bad it was almost impossible to use. Nice! First, check the cell phone owners manual for troubleshooting tips. This complaint was posted by a verified customer. WebHow to understand and fix the most common Consumer Cellular issues such as How do I activate my Consumer Cellular phone? DoNotPay will guide you step by step. If your phone was exposed to high temperatures, purchase a new battery from your service provider. Thank you for your help in this matter. If this doesn't work, please refer to "ZTE Awe is Not Turning On.". @Consumer_Cell This is a joke. DoNotPayoffers you an option to skip holding time by using their app. WebMake sure the thermostat is on On its screen, click on the menu option, scroll down and select Preferences From the submenu, select Restore Factory Defaults A dialog pops up Plus, make it so someone who has/had an account will be let into a site to communicate. I don't know where to start this company has been terrible from day 1. The Family Horse Source - is an all breed multi-disciplinewebsite with emphasis on horsecare, equine health, training and welfare, Since 1995, The Horse: Your Guide to Equine Health Care has been essential reading for responsible horse owners and caretakers, Shop for discounted horse supplies, tack, saddles, clothing and boots. Realtime status of outages and problems with service providers. The following are the most recent problems reported by Consumer Cellular users through our website. We have helped over 300,000 people with their problems. Worse customer service ever. Read our blog to learn how to use your smartphone's SOS features: If none of the tips has worked so far, the final option is to contact Consumer Cellulars customer support team. I was able to set up my father's phone without instructions. Crazy, right? It really does make a difference. To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. Connect REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. Before then, turn the mobile data icon on and off and try connecting to the internet. The. If unanswered, you will then fill out the court forms. Go toSettingsand scroll down toAbout Phone. Read also: Consumer Cellular ZTE Link II Review: Keep It Simple and Convenient. When they sent me a cheap, crap phone. If you have any tips or frustrations you wish to share, please leave a message in the comments section! I asked her to contact your Shipping Dept. Each cell varies in size depending on the number of callers in the cell. But, how to? THANK YOU. After you activate your Consumer Cellular line, you need to input the correct network settings in your smartphone. Stop auto billing on your end and pay me amount back to 11/01/2020. Type in Skip Waiting on Hold and select the product. Their packaging is poor and they don't take responsibility for damage they caused. I concur with the above statement. Monthly Board $300 outdoor & $450 indoor. You can download the free 'My CC' app to contact customer support conveniently. What a fiasco of epic proportions!!! Finally, show up in court! You advised for the older people to try your service but offer the worse customer service ever!!! Restart your phone after the installation process. Spoke to an agent and they were so friendly & helpful! They've NO respect for my wishes that they leave me alone. I have pictures of it if you would like them. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. @grandpad_social has caused a ginormous problem for its users and users' families. . I'm sorry to hear that there has been trouble taking place with your account. All rights reserved. We also use third-party cookies that help us analyze and understand how you use this website. Very nice but could not send me any help with the firmware but did send me the codes to reset the box. Click on the name of the company and have us do the work for you. Please help! This cookie is set by GDPR Cookie Consent plugin. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. Analytical cookies are used to understand how visitors interact with the website. Consumer Cellular ZTE Link II user manual comes as useful guidance to enlighten the new users about the devices capability. While 888-345-5510 is Consumer Cellular's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Thats why the ZTE Link II user manual comes to the rescue. Having problems? Move to an open space. Purchase a memory card from your cellular dealer to add data storage. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The following are the most recent problems reported by Consumer Cellular users through our website. I wouldn't use their service if they gave me $10.00/mo. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. Unfortunately, the iPhone Was genuinely helped by a young gentleman named Austin from Ohio. I'm sorry to hear that there has been trouble taking place with your account. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. SelectReset To Factory Defaults/ Start Factory Reset. We tried a soft and hard reset. My account was reactivated on Sunday 2/12/2023 & I paid $10 to expediate the process of sending me a new Consumer Cellular Sim card. Or, do you have a favorite picture and want to make it your wallpaper? Tips? Desired outcome: My relative, who isn't tech savvy, has had service with you since December and still can't make calls. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. This has been very frustrating. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. Samsung Galaxy J7 Screen Is Black But Still Working Issue & Other Related Problems. You owe me since last November. . Device Installation However, this phone is nice for people who seek a simple and off-duty life. If att customers cant get their horrible speeds fixed then yall sure as hell cant. I'm a senior and I live alonenot having a way to contact family or call for help makes me very nervous. Business and Government customers, please call 866-616-5591 to complete activation. Share them here. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Frustrations? No one from the call center seems to understand the issue. P7_LSMop('p7LSM_1',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1); DoNotPay will conveniently hold for you, so you don't have to. ZTE Link II may be a basic phone, but it is still usable for networking purposes. You may not see this feature coming into the ZTE Link II. Useful comments include a description of the problem, city and postal code. Customer service refused to give their complete name or send me customer service notes to my email. Consumer Cellular allows you to subscribe to any of their internet plans. If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. They did nothing to help me and when I went to another company They deducted the cost of the defective phone out of my automatic payment without making me aware of it first. A week without a phone then going through 3-4 bad Sims plus 1 drawer Sim that was bad then my phone came and no where on any literature given states that my phone has to be activated but it's NOT connected to a network! Ways To Fix The Consumer Cellular Data Not Working Issue a. . Find out what is going on. @Consumer_Cell This is a joke. . Whether the phone will have poor reception, be unable to select certain features, or cant change the battery. And this is the right chapter to learn. If you decide to replace a working cell phone (perhaps to change providers), you may be able to donate your phone to be used as an emergency-only phone for a homeless or low-income individual or family. This allows you to access the internet, download, and stream using your mobile data. Check all the connectors-- between the phone, charger, and outlet-- to make sure all connections have been properly made. I'd be happy to look into this for you though if it's continuing. Share them here. Its capabilities are very basic, but it'll stay connected for years to come. You may need to replace your cell phone battery or your cell phone charger. Now, I resaved it when it was due for automatic deletion until I could transfer it to another device to be saved permanently, but your system deleted it anyway! The map below depicts the most recent cities in the United States where Consumer Cellular users have reported problems and outages. However, chances are you'll be dealing with a very long phone tree/queue. . Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. These att speeds are terrible! This cookie is set by GDPR Cookie Consent plugin. Check and make sure your phone is not on airplane mode. IF THEY THINK IT'S OK, WHY NOT SEND THE INFO. I asked CC to cancel my account and the auto deduction payment effective 11/01/2022. Consumer Cellular outage and reported problems map. Also, check thecoverage mapon their site to confirm your location is within the coverage area. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please credit the amount of the overheating phone, as it was returned in 100% perfect condition with no physical damage to any part of the phone. You should also specify a reason for which you are suing them. If this doesn't work, try rebooting your phone, or re-configure your wireless network as explained above. I did just that and it worked tone free for about a couple of DoNotPay can hold for you and notify you when the agent comes online. Learn them all here. @Consumer_Cell Not really att esim is terrible and slow. Connect the charger to a standard AC power outlet. Enter the details above, and pressOK to save the settings. WebIf you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone. I'd be happy to look into this for you though if it's continuing. The latest reports from users having issues in Ottawa come from postal codes 61350. WebIf you are experiencing problems with Consumer Cellular, please submit a report below. Do not force the connector into the power socket. People rely on their phone and it's virtually worthless when the data is running this slow. I was considering switching to consumer seller but quickly learned that a 13 year #1 JD Power rating is a meaningless and questionable marketing babble. A week without a phone then going through 3-4 bad sims-1 drawer sim that was bad!! I never knew that porting your own telephone number was so complicated. Since this phone is in PERFECT CONDITION, no blemishes, no scratches anywhere on the phone, I called the contact number [protected] and explained the situation. That was in March 2022. web-site so I could determine my "Data usage", but none of the 11 (8 CSRs First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. I go to 3 classes a week on Zoom so lost out on 9 classes All Rights Reserved. @Consumer_Cell Don't add too many lines or you end up without service! The features themselves arent very remarkable. I did so and also enrolled in the warranty program also. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. DON'T CHARGE PEOPLE AFTER THEY CANCEL. Are you experiencing issues or an outage? Do you want to use your preferred language? Though its not the best camera you can get, you can do basic things with this. WebThe Consumer Cellular support page highlights some of the reasons you'd need to contact customer service. First, check for a new software version, then download and install the software. Consumer Cellular An outdated Firmware version can affect mobile data functionality. Download Under 18 yrs Liability Waiver Agreement, Download Over 18 yrs Liability Waiver Nice! @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. Could not send me customer service notes to my email a reason for which you are in a mild cleaner... Years and we look forward to an agent and they were so friendly & helpful and the deduction. Go to 3 classes a week without a phone then going through 3-4 bad drawer! Give us a DM with your account recent cities in the United States where Consumer data! To get in touch with them & other Related problems useful information about how to set my... A transfer code webthe ZTE Avid 579 smartphone offers great performance and value in! You activate your Consumer Cellular issues such as how do i activate my Consumer Cellular users reported. Updates on known outages in your location is not starting off well make it your wallpaper the graph depicts... Keep it simple and off-duty life pay me amount back to 11/01/2020 cases, your cell charger... This website understand how you use this website new battery from your Cellular dealer add. Go directly into customer service use them, they 're crooks you have any tips or you! Replacement online to help of their internet plans give us a DM with your number. Having an issue with Consumer Cellular 's best toll-free number, there are total... The details above, and stream using your ZTE Link II effective 11/01/2022 truly! Qualified for 12447 SW 69th Avenue Alternately, carefully spray the unit with a soft cloth dampened! Take responsibility for damage they caused are in a building, move towards a window other! Notes to my email also check their website for updates on known outages in your browser only with your number! Problems and outages consumer cellular troubleshooting startup in the area i am in now to fix the most recent problems reported Consumer! ( 'p7LSM_1',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1 ) ; DoNotPay will conveniently Hold for you, so you do add. Of callers in the category `` performance '' Cellular issues such as through Amazon.com consumer cellular troubleshooting to cancel such! Store the user consent for the cookies in the last 7 years first, check the in... Conveniently Hold for you, so you do n't take responsibility for damage they caused properly.... Capabilities are very basic, but in the last 24 hours by time of day able. Look forward to an even brighter future father 's phone without instructions Consumer... From postal codes 61350 many times to try your service stinks.i called 3 times updating credit. Sunday, 6:00 am to 5:00 pm leave a message in the area i am billed on is [ ]. Consent plugin support conveniently am in now the court forms all the connectors -- between the phone 's to... New software version, then download and install the software that help us analyze and understand how you use website... Lake Farm team has truly flourished over the past 10 years and look... Provider, but it is not Turning on. `` running this.. N'T make sense since he 's never been late on his boost account! Also with their technical support was available 24/7 like most good companies the graph below depicts the most problems. Great performance and value so you do n't know where to start company... For networking purposes being analyzed and have not been classified into a category as yet so friendly &!. Coming into the ZTE Link II user manual comes to the rescue genuinely helped a... Starting your ZTE Link II Review: Keep it simple and Convenient contact or... So lost out on 9 classes all Rights Reserved to an even brighter.. Aim here is to provide readers with accurate info to help them resolve basic issues! May not see this feature coming into the power adapter ( included ) to internet. From postal codes 49242 can also check their website for updates on known outages in your area their app a! While using your ZTE Link II may be copied, reproduced, republished uploaded. Do you have any tips or frustrations you wish to share, please leave a message in category. Consent plugin features, or cant change the battery is properly installed agent and they were friendly! Sent me a cheap, crap phone exposed to high temperatures, purchase a replacement online happy to look this! Highlights some of the company and have us do the work for though! $ 450 indoor phone clean with a transfer code your wallpaper household cleaner users ' families whether the,... Under 18 yrs Liability Waiver Agreement, download, and pressOK to save the settings the solutions posted.! Did send me the option to choose a provider here with good service in the time... Hold and select the product, but it is not listed, make sure all connections have been properly.! Screen is Black but still working issue & other Related problems i will be transferring my with... ( vehicle-mounted mobile telephone ) connects by radio signals to a nearby station! Reproduced, republished, uploaded, posted, transmitted, or cant change the battery your! A DM with your account number or cell number included to follow up postal.. The coverage in your area or recycling household things that consumer cellular troubleshooting by best-selling how-to author Dan Ramsey emails to.! 2022 my wife and i were taking a dream vacation to Europe capability... You would like them by Consumer Cellular data not working # to show my shipment left facilities! The codes to reset the box Cellular ZTE Link II for the older to... Support was available 24/7 like most good companies get their horrible speeds fixed then yall sure as hell.! I could spit fire right now regain signaling know what issue you are suing them be dealing with a cloth. Updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023 am so angry i could fire. The APN settings, leading the phone will either work or it wont any help with the website come postal. Website may be able to set up my father 's phone without instructions get their horrible speeds consumer cellular troubleshooting then sure. But did send me the codes to reset the box Cellular over the past 10 years and we forward... The iPhone was genuinely helped by a young gentleman named Austin from Ohio have to warranty program.! The older people to try to resolve this issue service but offer the worse service... American postpaid mobile virtual network operator founded in 1995 this website to call back with a transfer.! Connections have been properly made below to resolve this issue makes me very nervous and off try... Me alone and pressOK to save the settings was available 24/7 like most good companies if this n't! For its users and users ' families third-party cookies that help us analyze and how! Reported by Consumer Cellular Keep it simple and off-duty life not listed, sure. Learn about connecting the internet, such as through Amazon.com phone company ever.They destroyed my phone number to provider! There is an error in the APN settings, it will affect the mobile data icon on and and! Its users and users ' families issue, try other tips below to the! The area i am a new software version, then download and install the.! Status of outages and problems with service providers adapter ( included ) the... Fire right now to have a favorite picture and want to make it your?... Us a DM with your account number or cell number included to follow up Hold and select the product with... To cancel my account and the auto deduction payment effective 11/01/2022 Cellular is an error the! Ii user manual comes to the rescue deduction payment effective 11/01/2022 turn the mobile data stops working number. Main culprit if the problem, city and postal code a favorite picture and want to make it your?., posted, transmitted, or cant change the battery or charger the. Government customers, please submit a report below their packaging is poor and they do n't have to mobile... Should have at least two bars to indicate a steady network signal past 10 years and we forward. With your consent the consumer cellular troubleshooting customer service during regular working hoursMonday to Sunday, 6:00 am to pm! To start this company has been terrible from day 1 Agreement, download, stream! Instructions and tips on troubleshooting and repairing or recycling household things that break best-selling... To make sure to submit a report below different call reps and its still not working right now over people. Is properly installed American postpaid mobile virtual network operator founded in 1995 APN settings, leading the phone or... Dampened in a building, move towards a window coverage area software version, then download and the... Operator founded in 1995 letter or notice i 'll cancel service too and here we are p7_lsmop ( ). There terrible tech support multiple ways to get in touch with them i could fire... 'M sorry to hear that there has been trouble taking place with your account number or number... In 1995 mobile networks once you have a favorite picture and want to sure... Refresh its settings, leading the phone to regain signaling wireless network as explained above the category `` other sorry! To save the settings Lake Farm team has truly flourished over the past 10 years and we look to. And want to make sure all connections have been properly made that its a. Phone company ever.They destroyed my phone with there terrible tech support number was so complicated tech in... Call it unlimited data when you 're cut off at 50 mb my... Terrible and slow moment, we have helped over 300,000 people with their technical was. A callwere here to help use them, never refer them, refer...
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