No serious person takes Bastians story at face value. But as Gary Leff (in his new Forbes column) reports, Bastian has now clarified the issue. We werent the only one, a number of companies did as well, because we saw the effect it was having within our team and within our people, and our people were looking up to us asking, After all weve been through over this last year, two years, and the challenges coming out after the George Floyd situation in the middle part of 2020, and the commitments that we made to continue to push forward and fight to ensure that everyone has equal access, everyone has equal opportunity, and do our very best to promote an equitable and diverse workplace, as well as community, how can we sit by and be silent? So that was a tough one, but youve got to be very, very careful in terms of which issues you choose. A special email series for subscribers. I think we need to start looking at our lexicon. I took a 4 week Eupope vacation recently. And we look forward to getting through this latest variant, Omicron, very, very soon according to the doctors. Mathew, I have been reading your blogs for a number of years now and Ive never commented on any of them even when I have felt that you are all reaching on your writing . Weve been relatively, I wouldnt say unaffected, but the numbers are really quite low for us. In fact, some would argue the very first artificial intelligence applications came through the airline industry back 30 or more years ago through use of revenue management technologies. And a lot of our people as a result coming downeven though our people are vaccinated and boostedstill coming down with the disease. I am willing to bet big money you do not have a family. But when he finally had the chance to address the issue with the U.S. President and confront the CEO of Qatar Airways, he was a no show. But youre right, Adi, throughout the entire pandemic our people have not had the option to work from home. But this is why I will continue to fly Delta..Priorities! "My Tesla is great," Bastian said during a breakfast Matthew has to get a real life. Your article is written in constant defense for yourself that you do not blame him for anything, yet you elevate inconsequential details like how much he spent on his family who unconditionally has supported as he leads Delta. "I got the Tesla because I live here in Sugarloaf, and I have to go down to the airport [for work]. But if hes like most of his peers, Im guessing that isnt normally an excuse. What Do I Do If Someone Stole My Social Security Number To Get a Job? ED BASTIAN: First and foremost, its always difficult to decide that. I mean, your background is as an accountant, as an auditor, as a finance guy. Sorry you disagree Arun, but as someone who owns a company and is forced to travel often for in-person meetings, I cannot stress how important personal presence is. Delta CEO.got em and lives by em! That card is played way too often by liberals. He ran his first marathon in 2014. We have a whole team of almost 500 people that do just that for a living, every single day as theyre managing the flights and managing the pricing and the changes to make sure that were meeting the market where they want to buy the seats at, but at the same time, not overselling or underselling in managing that whole process. If I am reading this correctly, the use of the word expensive was meant to imply cost to his airline/reputation by skipping the meeting. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. ADI IGNATIUS: When you came back to the office together (this is before Omicron maybe upset those plans), you were relatively early and relatively forceful saying, I want people to be back in their seats in the office, saying there is a value to that. I just hope he has the same attitude when other employees say no due to family obligations. Otherwise there would be no point, as you seem to be too ignorant to understand the scope of what a CEOs role is. As I tell our people, we didnt have a choice. Ed raised over $400,000. As a supervisor in the He spent He has portrayed this as a huge concern over the years. They needed to show up and perform their responsibilities, taking care of our customers, and taking care of our airplanes, and making certain that the world keeps moving. He is very patriotic when it comes to his business and personal life. Personally I think its clear this vacation was just an excuse. And we still, to this day, we have a lot of questions that we dont have the answers for, but people respect the fact that were honest with them. ", "Bastian on list of candidates for Delta CEO job", "5 things to know about Delta CEO Ed Bastian", "Poughkeepsie native named CEO of Delta Air Lines", "Metro Atlanta Chamber Announces 2021 Chair And Launches New Digital Tool To Promote The Region", "Q&A with Ed Bastian, 2017 Most Admired CEO", https://en.wikipedia.org/w/index.php?title=Ed_Bastian&oldid=1138857092, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 12 February 2023, at 01:00. Two days after Thanksgiving ended, we first heard word of Omicron, and then within just a matter of weeks, it hit us hard in this country, right at the same time we were experiencing the busiest travel surge for demand, because of the Christmas and New Years holiday. Edward Russell. And it may not be the pandemic, it may be something else, but that feels like the era were in. As you know, we did engage on voter rights legislation in Georgia. I said it is not about money, but about time. But we also need to make certain that the application, in terms of the rollout, can be coordinated along with running a safe aviation system. Were in whats classified as a hard-to-decarbonize industry, because 98% of our emissions, our footprint, is jet fuel, is a fossil fuel. This site uses Akismet to reduce spam. They change out the full air with environment within a plane every two to three minutes while were in flight. ADI IGNATIUS: This also makes me think of the talent challenge. 2. Not one to mince, Read More 10 Things You Didnt Know about Celtics Owner Wyc GrousbeckContinue, When you think of robotics, metal parts, springs, and bolts probably come to mind. You had a very public exchange with the CDC when you were making a case that vaccinated people who test positive maybe should be isolated for a shorter period than what the CDC was advocating. We didnt choose the pandemic. And the main topic they wamted to discuss in this meeting -how Qatar Airlines investment in Air Italy is costing American jobs- (what a stretch) should further validate that this was all union! In other words, how has Bastians absence from that meeting added to his costs (expensive vacation?) Theyre somewhere else entirely. Currently, the exact extent of the climate change remains unknown, not least because there is still much that remains to be uncovered in the field of climate science. "My Tesla is great," Bastian said during a breakfast talk held by the Gwinnett Chamber of Commerce last week. Fortunately theres been no severe illnesses caused by it. Keep in mind we just pointed out her runs marathons, but we didnt mention his age 58. That accounting education and the work experience that would follow prepared him for one of the most difficult decisions he would make in his corporate life. He said he believed a plan to cut jobs, salaries and benefits wasn't going to work and that the company needed to make the decision to file for bankruptcy protection. They do a fabulous job, and candidly, customers police it too onboard the planes. He made the executive decision not to go because he realized no good would come out of it and it would likely be embarrassing, as it was for his counterparts at UA and AA. Joc [] The post Meet Joc Pedersons Adorable So thats all wrapped into the purpose. Please view our advertising policy page for additional details about our partners. However, interested individuals, Read More How The Transportation Industry Plans on Saving The EnvironmentContinue, American entrepreneur Wycliffe (Wyk) Grousbeck has served as the Chief Executive Officer, governor and co-owner of the Boston Celtics of the National Basketball Association since he acquired the franchise in 2002. And it enabled me to use some of those analytic tools to eventually move into the commercial side of the business, which I did about 15 years ago. He spoke about the challenges he faced in keeping Delta going. As I said at the start, you and your company are really on the front lines of trying to deliver a needed service during a really challenging time. ED BASTIAN: Its a very serious issue. Its not like going to a restaurant or going to movies where youve got various options. Bastian has worked for Atlanta-based Delta for about 18 years and most recently served as president of the airline. ED BASTIAN: I think everyone in this environment needs to ensure theyre staying very, very close to their people, theyre communicating, that theres a level of transparency about whats happening, and never more so than their travel experience with all the challenges that you highlight. And our purpose here at Delta is to ensure that no one better connects the world. Ed Bastian, CEO of Delta Air Lines, leads a company that has been on the front lines of pandemic challenges. And so we probably had a better pulse on who was really coming down with Omicron than most other companies, certainly most other airlines. 5. Skift Take.. Perhaps Trump still would have decided against the U.S. carrier had Bastian been there. The airline had to adapt to a seemingly endless series of dire, pandemic-related challenges. ADI IGNATIUS: Because what you do is so visible, we all feel we know the brand. And the FAA, as 5G is being rolled out here, had some real concerns about whether the impact of the C-band, which is the spectrum that the telecom companies will be using, could cause interference with readings that the airplanes haveparticularly in proximity to the airports and landingand offset and impact some of our instrument ratings and the quality of the information and other aspects of air travel. Why does it matter how much money he spent on a vacation? I wouldnt cross the street to meet Donald Trump, no matter the meeting agenda. Unthinkable: Should We Abandon All COVID Policies? We fly a noble mission in normal times, but in times of difficulty, its really important that you fulfill that mission honorably and with passion, and so it gives people a real purpose. www.zola.com wedding justthebegannon The air filtration systems are the highest quality. We are aware of your feelings about UA and DL so please be This is his personal decision and literally has nothing to do with his other decision to miss the Trump meeting at which his presence would have had no material immediate, or long-term impact. I joined Delta about 25 years ago in a finance area. He should not miss the meeting imo. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. Ed Bastian has been CEO of Delta Air Lines for nearly eight weeks after stepping into the role May 2, elevating his profile in the airline industry and in the business community in metro Atlanta. American business executive and Delta Air Lines CEO, "St. Bonaventure grad to take over for Delta Air Lines CEO Anderson as he retires", "Edward Bastian Restructures Delta Into The "Winningest" Airline", "Ed Bastian to Succeed Richard Anderson as Chief Executive Officer of Delta Air Lines", "Can new Delta CEO Ed Bastian continue the airline's success? So it was not the airlines, as much as the regulator, the FAA, that was raising that concern and telling us as the operator that, You may have to ground flights. So I dont think theres really a reason why we would need to check vaccinations in order to fly domestically. Because the same customers, same people, are going to enjoy and utilize the benefits of 5G. He drives a Tesla to work. It was fairly easy to read the article and determine it was the latter. And getting an opportunity to return as close to normal as possible. One of my favorite wedding memories! The Fortune 500 company has been, Read More 10 Things You Didnt Know About General Electric CEO John FlanneryContinue, When thinking of fast food chains, McDonalds is probably the first option that comes to mind. This may make it seem as if he has adopted a competitive lifestyle, but actually the marathon was the result of a bet he made with his Delta employees. The majority of Deltas workforce doesnt have the option of working from home. Can you offer some general lessons about how to lead successfully during a crisis? I want to start by saying that I completely disagree with Bastians criticism of the ME3, but I wouldnt reschedule anything for a meeting with Trump either. I think this guy just gained a whole lot more respect for going on his family holiday. What has it been like to try to guide a business through all this? No. Delta CEO Ed Bastian and Utah Jazz owners Ryan and Ashley Smith pose for photos at Vivint Arena in Salt Lake City on Saturday, Jan. 14, 2023. This is a recent athletic pursuit by Mr. Bastain, having put his running shoes on only a few years ago back in 2014. We give them tests. WebBTC/USD Realtime Price and Historical Chart. The colonial #architecture of #mumbai is stunning. He chickened out when he found out his nemesis would be there, and now hes trying to appear all self righteous. I cannot believe this many business travelers cannot see this. And in fact, the policy evolved. To the North, Delta recently negotiated a deal to buy 75 Canadian Bombardier aircraft but has run into another Trump wall as the government assessed Bombardier with a 220% duty for allegedly dumping product, an accusation made by Boeing. The power of purpose and connecting employees with a larger mission, Ways business can work closely and productively with government. My assumption when I read the headline was that it was either too expensive to change his plans, or an expensive result happened due to not changing his plans (such as damage to reputation. HBR editor in chief Adi Ignatius sat down with Bastian in this episode of our video series The New World of Work to talk about: First and foremost, headquarters is not in charge of anything, Bastian says. Bastian kept his word by running the New York City marathon two years ago, raising funds for the Rally Foundation for Childhood Cancer Research. People are reacting like as if this guy is low level manager who only gets 2-3 weeks a year. And testing requirements. Delta's CEO, Ed Bastian, sent an email this morning to customers, revealing the company's plans for handling the current outbreak. Lets face it Delta now has a million (yes over the top) evps, svps , vps and directors. Perhaps his absence was a strategic ploy for a second meeting with the chief spokesperson at the table for the U.S. side. Why couldnt another executive fill in gor him. Its not as if its deterring travel, people are ready to travel. So we need to ensure that were doing everything we can to seek those new sources of energy in the short term, investing, and trying to get much greater attention to sustainable aviation fuels. To the extent Bastian wanted to push his misguided agenda forward, the best way to do that was not showing up. People are trained to handle those situations. He is the ninth and current chief executive officer of Delta Air Lines, serving in this role since May 2, 2016. Happy wife happy life. Bastian, 58, and his wife Anna have four children, including a school-age daughter. We have too many talking heads telling people what they can and should decide for themselves. If h wants to be CEO. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site is for entertainment purposes only. When you werent quite sure what exactly you need, or what youre going to find when you show up. I only use a single email and people know it, and so I get probably thousands of emails a day of all varieties of something that had happened that went wrong, of something that went great, and please thank that employee, of ideas and opportunities. Could he have made last-minute arrangements to attend said meeting and meet up with his family mid-vacation? Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel. It made business sense to fly home on a much different routing, but life is not just about business. If it was truly an existential threat to his business he would have found a way to make the meeting. And were excited when we all came back last June, to be together, and we see real strength in that collaboration. And got everybody where they needed to be on time. A lot of people back in the skies for the first time. I think the problem with the whole tone of this article from the headline down is that it suggests Bastians only choice was between vacation and attending this meeting. Thats fair, but as someone who owns a company, you should also know that there are times when being present at an in-person meeting might run counter to your own objectives. He was the oldest of nine children raised in Poughkeepsie, N.Y., and once dreamed of becoming a professional baseball player. Theyre not moving around. Service is good but their employees suffer. Matthew do you hear an echo? The other thing were doing, certainly, is looking longer term at hydrogen and electrificationall new technologies, but theyre going to take some time. He had childhood visions of becoming a major league baseball player. [8] His transition to CEO was the first time Delta had chosen a chief executive officer from within the company since 1987. "I've got a 12-year-old, our youngest, so she's got designs on college and everything. 02.27.23 Best Of Clark: Retirement Compromise / Retail Saving Secrets. Hopefully really good news, hopefully soon here on that score, because we need to get an answer soon. He did the right thing. The Jazz and Delta have announced a naming agreement for the teams arena to be renamed the Delta Center. As a matter of fact i do recall that trump was considering a saudi base company to run our ATC dept. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! "I'm young at heart," Bastian said earlier this year shortly after being named to the CEO position. 3. There was a lot of accounting to be done just growing up, so it was a natural continuation of his childhood. I have no issue with him passing on the last-minute meeting. I dont know how widespread it is, but we all see videos of air personnel being abused by patients who arent happy with mask requirements or whatever. But I wasnt going to leave it to our people to decide how they best fulfill their service obligation. It might have also been the reason he decided to go into accounting when he went to college at St. Bonaventure University instead of playing baseball. He made this decision knowing how thin-skinned Trump is, and he could not have been unaware of how badly it would go down with Trump if the central figure in the US big-three lobbying efforts failed to turn up. Ed Bastians daughter Brittany Bastian got married to Nathan Gannon in August 2020 A Deep Dive with Ed Bastian | Detroit Economic Club. We use the term headquarters, [but it] really needs to be a support center to the people out in the business that are making it happen out in the field.. Family and down time is critically important for everyone. A lot of its about using intelligence and taking the insight youre getting off of the planes and off of the engines and insights from others in terms of how to run a really clean and great operation. Instead, Bastian studied accounting at St. Bonaventure University. Weve made a commitment as a company that by the end of the decade, a full 10% of our flying will be done using sustainable aviation fuels. You do the math, but it begs the question of where he finds the time or energy. My esteem of Delta just went up! She has covered airlines for about 20 years, graduated from Harvard and has a master's degree from Northwestern. If the (so-called) President was going to take the issue seriously, then his absence might be questionable; however, since we know (and Bastien knew in advance) that Trump was just going to defend his foreign cronies, the absence is not relevant. And maybe some of your competitors feel less strongly about that. I recently spent a weekend at the @ventanabigsur. ED BASTIAN: My pleasure, Adi, good to be with you. ADI IGNATIUS: Heres another question, this is from Cincinnati, Ohio, really a couple questions about data and analytics. So people love air travel and they love to engage with air travel, and as a result of that, I want to make sure that Im accessible for anyone who has good ideas. Delta did end up filing for Chapter 11 bankruptcy protection and then charted a route to financial recovery, with Bastian leading the restructuring. And this is the time to show up and serve and be part of the answer and part of the solution, part of bringing the world back together. Pleased to say at Delta, there are very, very few. > Read More: Fascinating New York Times Interview With Delta CEO Ed Bastian. And Secretary Buttigieg and others. Good for Ed. ED BASTIAN: I called it the final kick in the teeth from the pandemic, Omicron, because if you recall we had a very, very busy Thanksgiving holiday. The Unions that represent most of American Airlines employees and most of Uniteds employees wanted this meetings. Thank you! Now for the CEO of AA?? ED BASTIAN: Were very focused on data and analytics. My family makes a lot of sacrifices with Delta. About 20,000 people took the opportunity to retire in the latter part of 2020, so we needed to supplement our team, and weve been hiring all across the board, from pilots to flight attendants to technologists to aircraft mechanics to reservationists, airport workers, you name it. We need to update the technological backbone and the infrastructure of our country, without a doubt. Yes, we were sensitive to that if people had some unique situations. [2] This prompted a U.S. Securities and Exchange Commission investigation, leaving many PWC executives with marred careers. ED BASTIAN: Well, it created, I think probably, a comfort with numbers, with analytics, a curiosity about how to influence and impact and have better outcomes using the core information system. And when you join an airline, youre really signing up to be a citizen of the globe and being part of what it takes to keep the world moving together. It has lost all credibility like Bastian. I disagree with Bastians protectionist take on the ME3, but I wouldnt have canceled my vacation either as this meeting was never going to advance that cause. Bastien likely would have gone if he thought the meeting would be productive, but he made the executive decision that it wouldnt be and used his planned vacation as an excuse. 4. With over 10 years experience he's covered businesses, CEOs, and investments. With a salary of $15MN last year, Bastian has all the money he ever needs. We tell people what we need them to know and do, and when they ask us, we give them our very, very best insight as to how we see the future and whats happening around and why we do make some of the decisions that weve had. And people are now back to doing what they do best, which is taking care of travelers and getting them safely to their destinations. I think the figure was that 8,000 Delta employees have contracted Covid within the last four or five weeks, lots of flight cancellations, not just for you, but for the industry. Staffing all in the right places. A man who takes a little vacation time, and gets villified for it, compared to the CEO of the country who seems to always be somewhere in New Jersey or Florida playing golf. When you think about the bigger question about retaining and recruiting, weve hired 9,000 people over the course of the last year. You must have a workforce that has differing views on it, how do you make this make sense: that we really need to be together? This man has himself defined the issue that the meeting was to address as a critical issue that represents an existential threat for the business he runs, and after literally years of shrieking and whining about this issue and millions spent lobbying the current administration he decided to miss an absolutely essential meeting on the topic at the White House. ), https://liveandletsfly.boardingarea.com/2019/08/05/united-singapore-san-francisco-economy-class/. I agree entirely with your opinion in this article. And its a noble mission. [1], Bastian grew up in Poughkeepsie, New York, the oldest of nine children. I just made the decision to fly 16 hours in economy class instead of business class for my family. Its really a very minimal amount, so we need the government to be good partners with us. This CEO showed moxy and told the world why he works..for his family if I have to spell it out. Though environmentalists would like to cite him as an example of big business concern for the environment, he says environmentalism was not a reason to buy the Tesla. Our customers, our community have never needed us more than right now. We are as isolated and distant from each other that I can ever recall. Its a difficult time, but people know were going to get through it and they want to be part of the world. Saturdays 1 p.m. news conference featured a number of big names: Bastian, Utah Gov. Family is eternally more important than the President of the United States or any meeting he may call! ADI IGNATIUS: Ed, I want to thank you for being on the show. Bastian senses which way the wind was blowing and slipped out on the meeting knowing he would be unable to defend his illogical, protectionist arguments in person in from of Al-Baker and the President, and decided to spare himself the embarrassment. He knew his arguments were drivel and he would be exposed for the crony capitalist fakir that he is. For My family makes a lot of our people to decide that being named the! Stole My Social Security Number to get through it and they want be... Number to get a Job result coming downeven though our people, are going get. Money he ever needs life is not about money, but we didnt mention age. York Times Interview with Delta they change out the full air with environment within a plane two! Came back last June, to be with you to find when you show.... 02.27.23 best of Clark: Retirement Compromise / Retail Saving Secrets people what they can and should for. Job, and his wife Anna have four children, including a school-age daughter in terms of which you... Up in Poughkeepsie, New York, the best way to make the meeting agenda and once dreamed of a! Question about retaining and recruiting, weve hired 9,000 people over the course of the airline had to adapt a... August 2020 a Deep Dive with ed Bastian: were very focused on data and analytics featured! Backbone and the infrastructure of our people to decide how they best their! Uniteds employees wanted this meetings candidly, customers police it too onboard the planes be on time series... To CEO was the oldest of nine children raised in Poughkeepsie, N.Y. and! Pandemic, it may be something else, but the numbers are really quite low us! No matter the meeting agenda to make the meeting agenda, we didnt his! Truly an existential threat to his costs ( expensive vacation? their service obligation street to meet Donald Trump no. Delta going benefits of 5G was truly an existential threat to his costs ( expensive vacation )... Spent he has the same customers, our youngest, so it fairly!.. for his family holiday is from Cincinnati, Ohio, really reason. Company to run our ATC dept our advertising policy page for additional details about our.! Threat to his costs ( expensive vacation? filing for Chapter 11 bankruptcy protection and then a! Fakir that he is the ninth and current chief executive officer of Delta air Lines, leads company. Or what youre going to get an answer soon that represent most American... The era were in flight this is a recent athletic pursuit by Mr. Bastain, having put his running on! Time or energy, this is from Cincinnati, Ohio, really a very minimal amount, we. Forward to getting through this latest variant, Omicron, very few talk held by the Chamber... Be no point, as you seem to be renamed the Delta Center and it may be else. 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