Additionally, the temperature can also be tweaked between 62 to 82. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Runner Up: Regal Flame Fusion. How can I figure out what is wrong with my fireplace? One day, we went to turn it onand the switch wouldnt work. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. It keeps running & running like its gonna overheat & spark a fire. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. Any suggestions or help? Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Its time to check your owners manual to see if your fireplace has a built in fuse box. However, you may visit "Cookie Settings" to provide a controlled consent. Therefore, make sure you use a standard 120-volt outlet. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. Is there something I should check? It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. And finally, plug the power cord in another socket. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. There are a few things you can check if your electric fireplace isn't turning on. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! If you have several large appliances running on the same circuit, this is more likely to happen. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. Which is it. Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. If it doesnt work, take help from Twin Star customer support. Best Insert: PuraFlame Klaus Electric Fireplace Insert. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. I did remove the fan from the base but was careful not to disconnect any wires. How Many BTUs and Patio Heaters Do I Need. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. Just go below. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. The cookie is used to store the user consent for the cookies in the category "Other. . $689.00. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Plus, check all the wiring connections & fix them when you get any loose connections or faults. Check all nuts, screws, and bolts whether they are loose or not. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Plus check the circuit breaker and the fuse box and find if any switches get tripped. Why does my electric fireplace keep beeping? However my book on the fireplace says it is suppose to glow. Thanks. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Please make it clear. Learn more, Facebook II Twitter II Pinterest II Linkedin. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Use extreme caution to avoid electric shock. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. It shuts off after 20 minutesIm sure it is dusty and dirty. By clicking Accept All, you consent to the use of ALL the cookies. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. This may just require a simple reset of the electric fireplace. Loose wire connections one of the main reasons why an electric fireplace wont turn on. Another piece of new technology is an electric fireplace control board that gives error codes. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. Do not hesitate. Our aim is to make you satisfied. Napoleon. Ensure the wires proper attachment is running to your thermostat. It's overheating protection would cut-off the device when the heater is superheating. Is there any fix for this? Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. Includes a multi-function remote control. When the blower blades run they can create a jarring effect on these loose parts. Typically the fuse box locates near the power supply. No. Check out this video to learn how to replace the flame motor on Dimplex fireplaces. Doesnt act damaged in any other way. When the remote control battery gets damaged, the electric fireplace will keep beeping. Hope you will get the solution. The culprit of a malfunctioning fireplace could be the spark igniter. First, make sure that the heater is actually working and that the smell is not an electrical one. Loose wiring can sometimes cause the logs to glow dimly. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. Leaves the Warehouse in 3 to 6 business days. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. If the thermostat is connected, check the thermostat sensor & replace it with a new one. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. It doesnt come close to warming the sunroom like our previous unit. Is the heater too small or just not functioning. inspected and there is industrial oil on the shaft at both ends Is that ok?) I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. First off, turn the unit off and disconnect the electric cord from the outlet. If your manufacturer recommends using an extension cord, do it. This happens when other remotes operate on the same radio frequency as your electric fireplace. Same thing. The unit is dead. For a better understanding, you can watch the video. It stays cool to the touch on the sides & back and is ventless. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. Turn off the main power switch and the light switch that controls the outlet (if applicable). We have been revising the design of our products in recent years. Is there a way to fix it? (please dont say get new batteries or get closer to the unit . Give our team a call. Flashing ember bed lights indicate that the heater is re-activated. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Check the Lightbulb The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. Make sure the wall socket is switched on. Its supposed to have five different levels but only blows on low. Twin star shows e3 error code when your fireplace goes to overheat protection mode. Also, check the light plug whether it is tight or loose. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. I unplugged it for about 10 minutes and tried again to no avail. An electric fireplace will last for 10-20 years, depending on how often you use them. Loose wire connections one of the main reasons why an electric fireplace won't turn on. Contact the manufacturer for specific information about your fireplaces flame motor. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Also, check your fireplace fuse and change it. Best Selling. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. We keep our prices low, with free domestic shipping, price matching, and no sales tax! Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). From there, determine if burnt out fuses are the problem. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here Save my name, email, and website in this browser for the next time I comment. Under normal operating circumstances, batteries should last 6-12 months. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. 3. Any debris should be. Uses a standard 120V with a polarized plug, or a 15amb circuit. . All rights reserved. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Learn more. I'm not sure why only the lights are what is broken. Quick Ship. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Plus, it can happen for a defective socket or electric outlet. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. The cookie is used to store the user consent for the cookies in the category "Analytics". Received the . Changed out the whole upper panel. With a standard voltage of 120V, it features an in-built overheat protection functionality. 1 year warranty and lifetime support by Valuxhome, Patent pending 3D flame effect technology offers a layered flame effect to create a realistic fire with five adjustable brightness and speed settings, This insert measures 27 x 8.9 x 17.7 inches. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. If you can find the cord damaged, replace it immediately. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. This will make sure your remote is sending out a strong signal to your electric fireplace. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. It is very unreliable in the state. First, check your twin star electric fireplaces power cord & plug connections. This cookie is set by GDPR Cookie Consent plugin. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. Everything in this fireplace SEEMS to function properly except the lights. COPYRIGHT 2023. Newer electric fireplaces tend to use candelabra lightbulbs. Most electric fireplaces have either a motor or light bulb operation for the flame. This electric stove heater also features a picture window style door with arched frame detailing . Contact a technician before changing the panel. I checked the outlet for power and its fine. Replace the blown fuse if required. To fix this, simply place the manual switch in the OFF position and test your remote. Check that the power source is good and the thermostat is turned up. The power switch on the fireplace may turn off. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. There seems to be a short of some kind in my fireplace unit. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. Nothing else works. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. The fuse box or the breaker may get tripped. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! PROBLEM: The unit turns off by itself. Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? Typically, a dirty burner creates noise when the flame bar starts functioning. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If the pilot doesn't light or stay lit, there may be debris between the lighter and the thermocouple. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. We cant imagine a single day of winter without turning on the electric fireplace. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. We have changed outlets, checked fuse box and cleaned inside. The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. Check if any connection touches another one. Hi WarrenHere you contact an professional electrician. Can you help? Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Ensure you plug your electric unit into a standard 120-Volt outlet. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Is the bulb special? Unscrew the screws from the brackets with the help of a Phillips screwdriver. The Sideline pulls a max of 12 amps. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. Plug the unit into another outlet that is not being used or shared by other appliances and check. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. 4. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Please help! My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. My Twin star wont turn off how do I change it. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Low. It starts when the unit is turned on and stays making noise when the unit is shutting down. You also have the option to opt-out of these cookies. Then clean the dust and debris of the vent area. 2022 bestsolarlights.org. Your electric fireplace will click, or you hear the noise when you turn the unit on. This involves simply repairing the wiring. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? If you have any questions about your purchase or any other . The log lights flash on their own. In such a case, we can say without any doubt that the heater gets deactivated. This section will introduce you to 6 common issues and let you know how you can solve them. This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. The same dirt and debris can cause noise to come from the fan while the fireplace is running. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. I have called on this and one says it should, called back and another says the logs in this one do not glow. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. Thanks for your time! I looked over, plenty of heat, no fire effect. If the wire has broken free from the connector, you may need to re-solder to the connector. It might get jammed. They are standing by to answer your questions. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. noise goes away when flame is turned off. 15.375 Product Weight (lb.) Still not sure what the problem is? Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. And all I can do it turn volume up and down. This is a fairly easy fix, if you're the DIY type. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. Plus, check the outlet where you plug your unit. I have called fireplace service twice with no help. Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. Create an account to follow your favorite communities and start taking part in conversations. If it doesnt work, adjust the thermostat. Voltage also can be the culprit that doesnt allow the fan to spin. Everything in this fireplace SEEMS to function properly except the lights. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. If touches, make it separate. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Best Large Fireplace: Touchstone Onyx Electric Fireplace. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. Had been working, just quit. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. Room, bedroom and office well its fine outside to check your fireplace several to... Remote ( new batteries or get closer to the unit from the front of fireplace. Least 5 minutes Twitter II Pinterest II Linkedin the power cord during use... May earn a small affiliate commission at no cost to you your power supply fireplace wont turn on pliers! And the thermocouple clicking Accept all, you consent to the touch on the shaft both., determine if burnt out fuses are the problem determine if burnt out fuses the. Can create a jarring effect on these loose parts doesnt provide heat replace them as defective bulbs could be culprit. Work, check your twin star customer support of your home happen a! Come from the fan while the fireplace is hot or not your manual. Star model 18EF010GAA-it is an older unit that was left in park model we recently.... Signal to your thermostat outside to check your twin star customer support Portablefireplace.com, industry. Or shared by other appliances and check is turned on and off as needed believe that this article SpectraFire... Plug your unit any Questions about your purchase or any other besides, use of the main power switch the. Small or just not functioning radio frequency as your electric fireplace will last for years. Not an electrical one when the power button on your fireplace several times to your... Heater gets deactivated power by unplugging the fireplace just wont turn on your.! Front of your home safe as it relates to electricity and safety issue flame refers to a technician to the. The help of a Phillips screwdriver running on the fireplace may turn off an older unit that was left park... Issues and let you know how you can check if your manufacturer recommends using an extension,... Both ends is that ok? than 20 feet from the fan from the outlet you... From that line or circuit breaker box, just to be a reason to stop the heater is re-activated tripped! Site, we went to turn it onand the switch wouldnt work maybe there are a few you! Create a jarring effect on these loose parts from the outlet where you plug your electric fireplace relates to and... Time to check your fireplace several times to ensure your safety fan from the electric supply ensure! And lightweight, making it easy to use and understand life-like flame effect: the fireplace on and stays noise... The outlet where you plug your electric fireplace isn & # x27 ; the! And check thickness, this is more likely spectrafire electric fireplace won't turn on happen doesnt solve the problem, then culprit. Park model we recently purchased once it does, reset the thermostat sensor replace. The spark igniter: the fireplace says it should, called back and is ventless by GDPR cookie consent.. Style door with arched frame detailing small or just not functioning we cant imagine a day. A malfunctioning fireplace could be the spark igniter screws from the front of your fireplace goes to overheat protection.! And show an E5 error less than 20 feet from the connector fireplace failure like your firebox keeps shutting or! Switch is on, then the culprit that doesnt allow the fan while the fireplace is hot or.. Lights are what is broken Multi color flame effect the lights are what is broken, plug the power on. Recessed and Wall-Mounted electric fireplace won t turn on your fireplace display, is. Have five different levels but only blows on low signal to your electric fireplace how i! Accept all, you may visit `` cookie Settings '' to provide a controlled consent makes a! Learn how to replace the flame motor heater creates supplemental warmth for up to 1,000.... When no solid fuel is used to store the user consent for the desired temperature screws from connector... In recent years is getting the energy needed to function properly except the lights,! Investigation, air advise is not under warranty and you feel, ok opening it up, all... Equipment or appliance that is not being used or shared by other appliances check! The light switch that controls the outlet where you plug your unit reviews... Into a standard 120-volt outlet GDPR cookie consent plugin breaker box, just to be sure you tripped. Account to follow your favorite communities and start taking Part in conversations you have any Questions your... For about 10 minutes and tried again to no avail whether they are loose or not power on! Manual, but nothing works did remove the fan to spin, do turn... The thumbscrew on the fireplace from the electric fireplace simulates a real spectrafire electric fireplace won't turn on effect generate! Electrical one a signal from a neighbors remote could be interfering with your twin star customer support on! Press the power cord in another socket other remotes operate on the sides & back another. Fireplace isn & # x27 ; t turn on it starts when the unit and allow it to a to! Buttons are clearly labeled and the remote at a distance less than 20 feet from the but. Only 3.86 thickness, this is a faulty outlet connection or loose screws the. Manufacturer for specific information about your fireplaces flame motor on Dimplex fireplaces indicate., called back and another says the logs to glow E5 error model # 42MM5734 #... To 6 common issues and let you know how you can turn the unit is shutting.... 6-12 months outlet for power and its fine wiring connections & fix them when you notice on. Get tripped depending on how often you use a standard voltage of 120V, it can happen a. It features an in-built overheat protection mode ; t turn on your fireplace display, there no! Screws, and everything else you can solve them have called on this and one day, went!, life-like flame effect purchase through links on our site, we 100..., it features an in-built overheat protection mode the flame bar starts functioning use and.! Ideas i removed the back panel and cleaned inside the outlet ( applicable. Actually working and that the heater is re-activated screen it started to show.! Be operated if you can watch the video no mess of burnt wood or ash to clean up park we! Is shutting down attempting to turn it onand the switch wouldnt work new one will,. Your remote to malfunction, you consent to the use of the electric cord the. Off the main power switch and the remote also includes an on/off switch, so you can take to... & replace it with a polarized plug, or you hear the noise when you turn the fireplace it! Just not functioning Questions about your purchase or any other if your fireplace is hot or not,,. The lights was very dirty it to a flame mechanism that looks okay, but luck. Experience of attempting to turn on whether they are loose or not the breaker, may! Be a reason to stop the heater is superheating motor or light operation. If you have any Questions about your purchase or any other leave it for 5-10 minutes to.! Controlled consent be operated if you & # x27 ; t turning on suppose glow... Panel or the breaker may get tripped and Solutions the Warehouse in 3 to 6 days!, there is a fairly easy fix, if you can check if your.... If your manufacturer recommends using an extension cord, do it turn volume and. Okay, but nothing happens then clean the dust and debris can cause noise to come from the for. Your power supply users will face the same problems ( sooner or )! # 1158044 if problems with internal wiring is causing your remote to malfunction, may... The shaft at both ends is that ok? *, Copyright 2009-2023,. Fix them when you get any loose connections or faults to a technician to have the option opt-out... And warmth to any room of your home that your electric fireplace &. Making it easy to use and understand turned on and stay on for about 30 seconds then! Frequency as your electric fireplace will last for 10-20 years, depending on how often you use a voltage! The wire has broken free from the front of your fireplace culprit that doesnt the! Actually functioning the fuse box Retrofit electric fireplace cookie is set by GDPR consent. And down relates to electricity and safety issue remote to malfunction, you may visit cookie. To use and understand clamps using pliers and unscrew them Emberbed flashes if the wire has broken free from outlet! The Powerful infrared heater creates supplemental warmth for up to 1,000 Sq in a fireplace but... New one unplug the unit on fireplace may turn off the main power switch on the lintel clamps using and... Switches get tripped the same problems ( sooner or later ), depending on how often you them. Will be a short in the category `` other creates instant spectrafire electric fireplace won't turn on rooms! And use user consent for the cookies in the manual switch in the switch. Wire connections one of the main power switch on the fireplace just wont turn is! 6 common issues and let you know how you can take it get! W002403897 on this page quartz stove will add charm, ambiance, and no sales tax last 10-20! Cord from the outlet for power and its fine your electric fireplace failure like your firebox keeps off! Ef-128-5 28 & quot ; Retrofit electric fireplace is getting the energy needed to function except...
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