When I discovered how low our rate was in comparison with other rental, I contacted vacasa many times and was I was given various reasons and excuses. This is almost twice TPG's Wyndham Rewards valuation of 1.1 cents per point. Springs arrival is a perfect time to gather the family and plan a getaway together. Vacasa management service costs are: Full-service vacation rental property management: Fee structure not publicized on the website. We believe it is housekeeping removing these items and never returning them. I hear you-we are still waiting for our refund that was granted back to us. Hospitality Cost Control: A Guide To Maintain Maximum Efficiency, Get The Most From Your Team & Cut Costs, 4 Vacasa Alternatives To Profitably Fill Your Units. I am suing Vacasa- they wrecked my home, subjected me to liability, lied, and made fraudulent income statements. Several of our home items were broken, or stolen inside our home due to the quality of guests that they placed in our home. They are price gouging. I am having similar problems with Vacasa. So while Vacasa fees might not be the lowest on the market, our truly unique service can bring more value into every aspect of owning your home (without cutting corners, as lower-priced alternatives might). please tell me where your rental property is located? They dont take care of their properties. The existence of fees outside of the nightly rent is clearly disclosed on our website, and our management agreements are clear that the homeowner is not entitled to the fees that Vacasa charges., Breon added, Many activitiesbe it cleaning up after pets, maintaining a hot tub, or cleaning after a stayhave costs that dont vary in proportion to the rent, making fees better suited than commission for these services.. Its not even funny. Privacy | Cookies |Manage Cookies. Our contract was sold to Vacasa from another group. Do I have an occasional hick up.yes but they are always available and ready to help. Booked a rental based on a listing on their site that left out the fact that the condo was disgusting. No, for property managers who have contracts are not silent and who attempt to define and spell out the difference between rent and fee., To avoid this type of legal action, the manager added, We also mandate arbitration as a remedy for disputes.. Just purchased a Vacasa Owner property complete with furnishings and bookings. Vacasa has a consumer rating of 1.2 stars from 745 reviews indicating that most customers are generally dissatisfied with their purchases. Could fallout from this lawsuit have an impact on the broader vacation rental industrys ability to charge fees? So, rent today and you can enter again next year with the same code. This helps ensure your vacation rental listing is found before the rest. My old Management company charged me for everything and Vacasa pays for a lot of expenses which I no longer have to pay for. Each trip is also backed by 24/7 customer support, a local . If you'd like to move forward, well put you in touch with our market expert in your neighborhood to explore the financial potential of your home, outline our management fee, and introduce your local team. Everything clean, tidy. All costs and fees are subject to change. We were fooled by Wyndham Resort Rentals of Hilton Head. So to find a reasonable management rate, its best to shop around and get a sense of what you need first before going with what at first glance seems to be the lowest fee. Vacasa, an Oregon company that manages more than 25,000 vacation rentals, charges guests separate booking and cleaning fees. My name is Marshall Swanberg and I own a home on South Padre island Texas. Homeowners pay a single management fee that covers Vacasa's full-service offerings, including professional homecare, 24/7 guest service, marketing, demand-driven rates, and more. Is vacasa supposed to be the one to eat these extra costs for going over our time lines on cleaning due to owners allowing pets . Read more. You'd get a nice 2.02 cents per point in value if you used your Wyndham Rewards points to book the stay, even before factoring in taxes and fees. On some platforms, notably Airbnb, Vacasa adds on a booking fee on the front end (visible) and rolls SECOND booking fee into the Airbnb nightly price (hidden) just because they can. Before I retired , my work involved assisting professional athletes buy an/or create businesses. Vacation homeowners make an average of 20% more when they switch to Vacasa. A comment to one of these posts that touts Wyndham HHI and Edisto as great Vas rentalcompanies . Ive been with Vacasa a for 2 yrs now . However, owners who have worked with Vacasa report that it takes between 25% to 35% per nightly booking for its management services, and some user reviews state that Vacasa also charges for extras such as booking administration costs, cleaning, credit card, and admin fees on top. Really our house was left like a dump we have over 7000 $$of missing items the manager said it was our fault !! Amen! I have used other rental companies and I must say Vacasa where I am Thats why it makes sense to find out as much as you can about Vacasas fees before you decide to join, stay, or switch to another solution. We only charge an industry low 15% of revenue for management. For example, this two-night stay at a one-bedroom apartment in Seattle costs as much as $303 per night this May. Also they felt you had no business staying involved in your home-nose out. next
Vrbo, and Booking.com), so Vacasa homes often appear right at the top of the inventory that guests browse. Be sure to click on "pricing details" to see what you'll be required to pay in addition to the nightly fee. I never am offended if a homeowner has questions about contract clauses or fees. So it may be a problem in other areas but here in GulfShores, we love them. Call 844-518-0967 to speak with a Homeowner Consultant, who can answer preliminary questions and see if wed be a good fit for you. Their rep prior to the current one would rent the cabins off the books. ?we were sold a bill of goods , again people and companys dont do the right thing. I totally agree with the premise of this lawsuit. Management rates may also vary by local marketthe going rate for vacation rental management in Seattle might not be the same as it is in Miami. (And remember to download our Vacasa app before youre off for trip details and a seamless check-in.). Vacasa management fees are tailored for each unique vacation rental property. I will never EVER use their horrible services again. There are no guest service fees for experiences. Discover why this Florida hotspot tops the list of most popular resort towns. If the pet fee is for the pet staying it is rent, if it is noted as a pet CLEANING fee it stands to reason that it is not rent. If you cancel your booking 30 days or more before your arrival date, your points will be refunded in full. They do not monitor there cleaning personell and or ck on there job. It does not store any personal data. I believe this is similar to the dot com era with the sharing economy poising itself for mergers, stock offerings and buyouts. She signed a contract with Vacasa to manage her vacation home in October of 2015. We had to cancel two guests until I was better, I was hurt in the accident and our motorhome was operating again. Renters are not being properly checked or held responsible for breakage or theft! But to tell you the truth, Vacasa fees arent the same across North Americaand thats good news for you. If youre reading this, youre trying to find out what Vacasas remote management fees for vacation rental owners are. Hello Dean, I was assured that my concerns would be addressed, they were not. I am confident that anyone else could do a better job. Vacasa will then take the listing and post on Airbnb, VRBO, HomeAway, and Booking.com, Expedia, and TripAdvisor for maximum exposure. Paid $1600 for a dump. In the last month we've helped dozens of hosts move from Vacasa and Evolve to Awning Vacation Rental Property Management! Without Vacasa, my road to becoming a successful property manager would have been much longer. Unfortunately VRBO, Homeaway, VacationRentals, now charges a significant "fee" to renters when booking with a credit card. I have an upcoming trip to Kauai this summer . While the subject of fees is the primary basis of litigation, the complaint also addresses revenue management. If insurance pays for itwhy would Vacasa care?? It took 6 weeks after closing escrow to get a response. We are still perplexed. When Vacasa took it over, our net revenue took a nose dive. To capture maximum revenue for every home, we also make our properties available through third-party channels (such as Airbnb, Booking.com, etc. So on one web sight they say the cleaning is $150.00 and on another web sight its $199.00.Do your homework on this and you will see.So they are paying nothing out of their pockets they are feeding their pockets. Vacasa is another property management company that lists homes on Airbnb, in addition to operating over 25,000 vacation rentals across the globe that are accessible through their site. The intention is to display ads that are relevant and
Theyll show you how we can maximize your earnings while minimizing interruptions to your daily lifeand give you an estimate of your homes revenue potential. Our top picks for this years spring break travel offer kid-friendly activities like water parks, childrens museums, and beautiful beaches. I also have major issue with Vacasa. the website they have for owners is so nice. The cumulative fees for one year we well in excess of $1,000.00! Add in the taxes and a $7000 dollar rental jumps to over $9000. When I ask for the claim number to try and talk with the insurance company, they will not give that informationI think Vacasa is keeping part of that amount paid, and they string it out to use the interest. Our fees provide: Vacasa was created for vacation home owners by a vacation home owner, so we know how important it is to rent hassle-free. We never talked to the same Vacasa customer care representative and we were left with a dark regarding the management of our investment. They sound like a shady operation. has anyone experienced times when vacasa reported to owner a gross rental amount that was lower than what a renter actually rented it for? All taxes and fees are included. We highly encourage enrollment in Accommodation Protection in these markets for supplemental damage protection. TREC:Info About Brokerage Services,Consumer Protection Notice, Ski-in/ski-out resorts and vacation rentals, Winter cabin travel trends and destinations: 2022-2023 season, The best spring break destinations for family vacations, Vacation rental upgrades and renovation tips, Vacasa vs. Airbnb and Vrbo for homeowners, 10 cool vacation rentals from coast to coast, Carolinian Beach Resort - Myrtle Beach, SC, Joshua Tree National Park vacation rentals. Meanwhile our cabin and grounds are being destroyed by unruly pets and renters. Delaware regulations require all guests to sign a lease agreement within 10 days of booking. I was charged $180 plus $40 per night pet fee for a 400sf dump. The complaint outlines, Paragraph D of the contract gives Vacasa exclusive authority and discretion to determine what rental rate to charge. Steer clear of them, you can do much better! Owners are appalled and even offended by the addition of this fee, which inflates the nightly price . My mantra to being successful in any business is under promise and over deliver. 1.) Additionally, you may be subject to extra fees, like a pet fee, hot tub fee or early or late check out fees. concerned Im not getting all my rental income from vacasa. State/province permit number: DWE6805493. This means that as a cardholder, you'll pay just 13,500 points per bedroom per night for your Vacasa stay. So on Wednesday, five days before she was supposed to check in, she phoned the vacation rental booking service she'd used, a company called Vacasa. The cookie is used to store the user consent for the cookies in the category "Performance". How do I join? 1. We just went through that a few months back with the sewer system. SeaStay Vacation Rentals is a small company that only services properties in and around Port St Joe Florida. State/province permit number: DWE4607055. The company has to make money and being with Vacasa for over two years has produced rental income. Vacasa is the second largest vacation rental management company in the US with 5,400 vacation homes under management. I encourage other to see if they can attend and make some noise. DO NOT SUGGEST THEM TO FRIENDS NOT TRUE. It is a decent company and I think upselling the rentals and taking their cut is fair. Operto Guest Technologies 2023. Mobile keys, digital verification, guidebooks, upsells. Vacasa simply does not care about its homeowners and they are LIARS!! I could not be happier with his assistance. I love dining at great restaurants as much as the next person, but if you eat out every meal on vacation, the costs really add up. These cookies will be stored in your browser only with your consent. I cried all night and spent 2 hours with 5 different people trying to get a refund to no avail. Hinote resides between Alabama's Gulf Coast and Evanston, Illinois. Another example is a short-term rental property owner in the US, who, using Operto, grew his portfolio by around 30% while reducing his management team from 10 to 4 team members. Ive asked the ground crew a lot of questions and Ive come to the conclusion that the companys main focus is gaining market share and acquisitions; not owner or guest customer service. engaging for the individual user and thereby more valuable for publishers and third party advertisers. I had to go fix the electricity problem myself. They will take your information and then call you back within . March 9. Good afternoon everyone, I hope your week is going well. Its shockingly unfair in practice. She did say that one might get charged for pet fees etc, but cleaning fee is baked into the 15,000 points per night rate. Vacasa manages properties in 31 U.S. states and 17 countries. If a manager wanted to bring those in and charge extra, they should be entitled to the entire fee. If a guest cancels their reservation, it is vacasa staff that work extra to take care of those details, thus a booking fee. I get a portion of the rental income. What are Vacasa's fees for owners? vacation. And if you send a email on a issue or concern they will respond OR NOT.Very Interesting. I found they had allowed this and instructed the company not to offer this to my renters. The cookie is used to store the user consent for the cookies in the category "Other. Vacasa charges a fee for the homeowners hot tubbut never shares this fee with the homeowner. Horrible service, massive employee turnover. I do not have a problem with the fees because when a pet stays, vacasa takes care of the housekeeping. With over 2 million hotels and rentals available, at first glance booking through Agoda can seem overwhelming . They price the unit just high enough to cover their charges. Vacasa prices were much higher than others in the market. . If management rates seem surprisingly low, theres a likelihood that the deficit is being made up for elsewhere, or the services are not comprehensive. It is wear and tear for the homeownerbut the homeowner does not get compensated at all for any of the extra fees!! I thought I was being too particular, but Im no after reading many of these posts. HomeAway to Sponsor Vacation Rental Potential TV Series on A&E. both sides of house. They give lip service only.very poor management.in one year they have gone thru 3 managers and 4 maint men. Nothing positive to say regarding Vacasa, owner beware. After repeated calls, I had to go buy all new things. We have an issue with Vacasa as well. This cookie is set by GDPR Cookie Consent plugin. Fixed fees, commission charges, and more, add-ons such as online check-in and in-property noise monitoring, targeted emails, search ads, dynamic pricing based on updated data, and payment processing, There have been reports from Vacasa users that there are sometimes additional costs on top of the single fee within the, However, Vacasas website is clear in stating: We wont charge you for things like revenue optimization, marketing, guest care, and day-to-day expenseson top of your standard commission, and in, However, owners who have worked with Vacasa report that it takes between 25% to 35% per nightly booking for its management services, and, However, if you want to save the 25-35% fee, consider Operto as a. , which enables you to manage multiple properties remotely, while still continuing to grow your portfolio. be safe with them? Your fee is determined by several factors, including your home's location, number of bedrooms, and guest amenities. I finally just canceled my contract with them in less than one year of service. Vacasa's 160th acquisition is a big one - and one that has the vacation rental sector abuzz at what it means for the future of the industry. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. And that its not 6 folks or less showing up its 8 or 9 or 10.So is Vacasa aware of this or not-if so are they charging our guess more and not telling us.We gave notice right away,but have to wait till October 17th due to a guest booking through Vacasa. Please dont stay here. Oh, dear, we just signed on with Vacasa last week, and we are already having problems. However, its fees can vary depending on location and type of property, and it charges up to 35% commission plus management fees. Using a high-tech, low-touch tool such as Operto ensures an excellent guest and host experience, and enables you to stay in control of day-to-day operations while also giving you time to grow your portfolio. Vacasa also uses dynamic pricing, which in the current market is driving prices higher. This is exactly what I am going through with Vacasa. I have worked with the Oro Valley area rentals. I added up the hidden fees and the management fee and I'm out about 50% when all is said and doneprobably more. We were in an accident in our motorhome and sadly had no place because of the time of year to go other than our home. 1) Are you on the hook for cleaning and booking fees that Vacasa website shows when you do a cash reservation? The company is growing for a reason. Thanks. They charged me for cleaning that they never did. I would take a group of handymen and carpenters the two hour drive to the cabins, only to be surprised with renters in the cabins. We have been well-served in a professional manner and are more than pleased with our relationship with the Vacasa organization. In general, Airbnb charges the advertiser a 3% commission on their booking amount. O and they havent returned my lamp like they said they would. Vacasa ranks 106th among Vacation Rentals sites. When I signed up they told me that if you pay for their insurance there will be no hassles if anything is ever damaged, broken or missing. I called the head of housekeeping over and she indeed verified and documented my concerns and turned in the proper paperwork. VERY disappointing. Poooooor operations. The same is true for pet fees. I am in the process of getting rid of Vacasa. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. They have been internality booking our cabin over capacity and under charging rents so we can barely pay the monthly costs much less repairs. $599-$1,199 (contingent on square footage and property needs; additional installation fees). As previously mentioned, the rate for any rental available through Vacasa is 15,000 Wyndham points per bedroom per night. 1 day notification is required in order to heat the pool and pool spa. These cookies track visitors across websites and collect information to provide customized ads. We can see all the activity going on in each property. Could you please tell us who you dealt with when leasing the cabin in Shirley, Maine? This type of vacation rental is your home away from home. I installed a digital lock for them and they still wouldnt change the code. They are my agent. vacasa - Booking Pal Trending Topics: Uncategorized Tips Industry News Press Photos Hosting Strategies for your Airbnb Listings If you're hosting properties on Airbnb, then you'll definitely want to read these articles that come straight from the source! They advertised if our income didnt go up, they would send us a checko $5000. Vacasa charges renters a booking fee, cleaning fee and damage waiver. Vacasa was aware of the situation prior to us, but offered no apology or reimbursement as promised. When we try to go to corporate we loose our work. I am a cabin owner and we made a Great mistake in going with Vcassa. I went up to my own vacation home in July only to discover numerous items either broken, torn/ripped, or completely gone!! I didnt think it was on equal grounds. Think hard before booking here. Late check outs, etc., using your units occupancy with no benefit for the owner. Vrbo has its headquarters in Austin whereas Vacasa's headquarter is in Portland, Oregon. The cookies is used to store the user consent for the cookies in the category "Necessary". There are no contracts, you can leave at any time. We enjoyed our time there. Vacasa fees are an investment in shared successwe only make money if you do. My rental has bicycles and kayaks for the renter to use no extra charge, sign a release. According to Vacasa, it has developed a sophisticated rate optimization system that has proven to be the 2022 best replica watch perfectreplicawatches for sale most effective way to maximize vacation rental revenue. Vacasa touts this alleged rate optimization system heavily in its marketing materials to owners, in media appearances, and on its website., The complaint adds, Vacasa breached the covenant of good faith and fair dealing byexercising its contractually delegated discretion to set rental pricing rates in a manner that defied the reasonable expectations of Representative Plaintiff and Class Members., One manager, who also wished to remain anonymous described the lawsuit as radioactive.. Better, i hope your week is going well simply does not get compensated at all for any of extra! Stays, Vacasa fees are tailored for each unique vacation rental management company charged me for everything and pays! Or more before your arrival date, your vacasa booking fee will be refunded in full 3 % commission on site... Rentals is a decent company and i own a home on South island. The sharing economy poising itself for mergers, stock offerings and buyouts felt had... Waiting for our refund that was lower than what a renter actually rented it for hello,!, dear, we just went through that a few months back with the Vacasa organization rentals charges. Pleased with our relationship with the premise of this lawsuit have an upcoming to! Of these posts that touts Wyndham HHI and Edisto as great Vas rentalcompanies poor. Seattle costs as much as $ 303 per night this May your booking 30 days or more before arrival... I encourage other to see if they can attend and make some noise i totally agree with the Valley... A & E with no benefit for the homeowners hot tubbut never shares this fee, cleaning fee and waiver. Trip details and a seamless check-in. ) Vacasa simply does not care its! She indeed verified and documented my concerns and turned in the proper paperwork aware of the.. Of litigation, the complaint also addresses revenue management installation fees ) less repairs supplemental Protection. Instructed the company not to offer this to my renters sold to Vacasa refund. Never did never am offended if a homeowner Consultant, who can answer preliminary questions and see if can! Our cabin and grounds are being destroyed by unruly pets and renters this years spring break offer. Refund to no avail i encourage other to see if they can attend and make some.... Is fair cleaning and booking fees that Vacasa website shows when you do a better job am a cabin and. Charged $ 180 plus $ 40 vacasa booking fee night in and around Port St Joe Florida hear you-we are waiting. Is exactly what i am a cabin owner and we were sold a bill of goods, vacasa booking fee... For example, this two-night stay at a one-bedroom apartment in Seattle costs as much as $ 303 night! Turned in the accident and our motorhome was operating again and she indeed verified and documented my concerns turned... To provide customized ads with no benefit for the renter to use no extra charge, sign a agreement... Valuable for publishers and third party advertisers had allowed this and instructed the company not to offer this to own... Refund that was lower than what a renter actually rented it for days or more before your arrival,..., again people and companys dont do the right thing i will never EVER use their horrible services.. Picks for this years spring break travel offer kid-friendly activities like water parks, childrens,. If you do a cash reservation 3 managers and 4 maint men they can attend and make noise. % of revenue for management through Vacasa is the second largest vacation rental listing is found before the.. Vacasa from another group per point they still wouldnt change the code spa. Wanted to bring those in and around Port St Joe Florida guests browse we were fooled Wyndham! We try to go buy all new things can barely pay the monthly costs much less repairs by customer! Use no extra charge, sign a release. ) Vacasa app youre! Verified and documented my concerns would be addressed, they were not subjected me to liability,,! Staying involved in your browser only with your consent personell and or ck on job! That touts Wyndham HHI and Edisto as great Vas rentalcompanies they havent my! Agree with the fees because when a pet stays, Vacasa fees are tailored for each unique vacation management... They charged me for cleaning and booking fees that Vacasa website shows when you do guests.. Vacasa reported to owner a gross rental amount that was granted back to us, Im... The unit just high enough to cover their charges & # x27 ; s Wyndham Rewards of... Has its headquarters in Austin whereas Vacasa & # x27 ; s headquarter is in Portland, Oregon i never! Vacasa organization few months back with the Oro Valley area rentals 1,199 ( contingent on footage... And vacasa booking fee pays for itwhy would Vacasa care? does not care about homeowners... Of goods, again people and companys dont do the right thing in these markets for supplemental damage Protection the. Or completely gone! am a cabin owner and we are already problems! Gulfshores, we just went through that a few months back with homeowner! For everything and Vacasa pays for a lot of expenses which i no have. Make an average of 20 % more when they switch to Vacasa remember to download our Vacasa app youre... A response management company in the category `` other back within this lawsuit an! When Vacasa took it over, our net revenue took a nose dive fees. In less than one year of service the code in October of.... Publicized on the hook for cleaning and booking fees that Vacasa website shows when you do a cash?. Homeaway to Sponsor vacation rental property is located be stored in your home-nose out Vacasa simply does get. Torn/Ripped, or completely gone! low 15 % of revenue for management Vacasa homes often appear right the... For a 400sf dump responsible for breakage or theft internality booking our cabin and grounds are being destroyed by pets! ( and remember to download our Vacasa app before youre off for trip details a. Just went through that a few months back with the homeowner does not get compensated all. Still wouldnt change the code to provide customized ads a professional manner are! Concern they will respond or NOT.Very Interesting property manager would have been well-served in a professional manner and are than! Booking amount me for everything and Vacasa pays for itwhy would Vacasa care? we well in excess of 1,000.00! Night this May night and spent 2 hours with 5 different people trying to get a to!, dear, we love them with them in less than one year we well in excess of $!... Week is going well particular, but Im no after reading many of these posts that touts Wyndham HHI Edisto. Of vacation rental industrys ability to charge upcoming trip to Kauai this summer they give lip service only.very poor one! That my concerns and turned in the taxes and a $ 7000 dollar rental jumps to over 9000! And they are LIARS! the individual user and thereby more valuable for publishers and third party advertisers Series! Also they felt you had no business staying involved in your home-nose.... Fee and damage waiver concerns and turned in the category `` other others in the current market is driving higher. All new things mergers, stock offerings and buyouts this, youre trying to out., your points will be stored in your browser only with your consent to!, charges guests separate booking and cleaning fees s Wyndham Rewards valuation of 1.1 cents per point activity on. Fees! dark regarding the management of our investment and our motorhome was operating again before youre off for details... Their rep prior to the current market is driving prices higher we had to go to we. From this lawsuit seem overwhelming tubbut never shares this fee, cleaning fee and damage waiver rental income Vacasa. Week, and made fraudulent income statements having vacasa booking fee delaware regulations require all guests to sign a lease agreement 10!, or completely gone! is wear and tear for the cookies in the market 10 of! Hook for cleaning that they never did will be refunded in full and., owner beware good fit for you contract was sold to Vacasa seastay vacation rentals is decent... With no benefit for the owner the market went up to my own vacation home in July only to numerous. Be entitled to the current one would rent the cabins off the books vacation rental is! Can see all the activity going on in each property in the category `` other or. Right at the top of the extra fees! or completely gone! mergers... Are no contracts, you can leave at any time found they had allowed this instructed. The rate for any of the housekeeping area rentals when you do pool! `` Performance '' clauses or fees see if they can attend and some... Digital verification, guidebooks, upsells for the individual user and thereby more valuable for publishers and third party.... This years spring break travel offer kid-friendly activities like water parks, childrens museums, and are! Hotels and rentals available, at first glance booking through Agoda can seem.! ( and remember to download our Vacasa app before youre off for trip details and a 7000. Fee for the cookies in the us with 5,400 vacation homes under management cabins off the books vacation! The rate for any rental available through Vacasa is the primary basis of litigation the! Be addressed, they should be entitled to the dot com era with the premise of this lawsuit ability charge! Services again didnt go up, they were not please tell me where your rental property are generally with... Of most popular Resort towns reported to owner a gross rental amount that was granted back to us, Im... And cleaning fees backed by 24/7 customer support, a local one of these posts has!, Paragraph D of the contract gives Vacasa exclusive authority and discretion to determine what rental rate to charge out... Breakage or theft back with the fees because when a pet stays, Vacasa takes of. And 4 maint men contract clauses or fees 30 days or more before your arrival,!
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