See how much you could save with a provider which doesnt offer the Warm Home Discount: *All quotes made on 05/09/2021 using 3,100 kWh of electricity and 12,500 kWh of gas per year in a London postcode with direct debit payment type. The 400 will be spread across six months, starting from October 2022. the Guarantee Credit part of Pension Credit, if you weren't with Bulb on 21 August 2022 and your old supplier didn't . We explain the differences from previous years in this article. To learn more, visit: octopusenergy.com. Be with an energy supplier who is part of the WHD scheme. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. To qualify for the Octopus Energy Warm Home Discount, at least one of the below should be true: Depending on which group youre in, there are different ways to get the Warm Home Discount. You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. The energy price cap went up in October, and is set to rise again in April. You will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. There is no need to apply for this scheme, it will be automatically applied to your energy bills. Registered number: 09263424. Visit https://www.gassaferegister.co.uk/ for more information. Feb 28, 2023. Perfect for charging an electric vehicle. The trial proved that households will use less energy at times of high demand for relatively small financial incentives. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. You no longer need to complete an application form from your energy supplier. The Government says disabled people and those with a long-term illness shouldn't be charged VAT on essential items and equipment they rely on. The criteria to qualify for this scheme are: Customers will be contacted in writing by mid-December to be advised of their eligibility for the scheme. Or, even set a private security password to help you identify that our team or partners are who they say they are when we get in contact. Its also likely that you could save money by switching providers or making sure youre on the right tariff for you. Octopus Energy regularly appears in comparisons as a competitively priced variable tariff. The best Octopus Energy coupon code available is GO. Hey I'm Constantine, welcome to Octopus Energy! If you are on a low income and/or in receipt of means tested benefits you may be eligible. But check the updated terms and conditions before using the code. The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. The application window normally opens in the Autumn but can close at any time if there are no discounts left. *IMPORTANT* Away Tickets must be used by the member assigned to the booking . This depends on your circumstances, but you can get between 250 600. The company claims it would have made an annual profit of 9million if it did not decide to hold its standard variable tariff meaningfully below the price cap. Under Core Group 1 or Core Group 2, either you or your partner can be in receipt of the relevant benefit or Pension Credit Guarantee Credit, so long as one of you is listed on the electricity bill or account of a participating supplier. There are many ways we can help. Octopus Energy admitted in an email to the undercharged customers the "unintentional discount was triggered by an issue caused by "reading factors" and "unit flags. Update your browser for a better web experience, here and all over the internet. This technology has been licensed to support over 20 million customer accounts worldwide, through deals with EDF Energy, Good Energy, E.ON energy and Origin Energy. Ticket Information for our away game against West Ham United on Sunday, April 16. Octopus Energy Ltd is a company registered in England and Wales. Blackpool Households that qualify for the Warm Home Discount will be sent a letter from HM Government. Live in a property identified as having high energy costs, which is explained in more detail in the High Energy Costs Criteria section below. Are you eligible for the Warm Home Discount? Hey I'm Constantine, welcome to Octopus Energy! Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. This scheme helps people who need it most cover their high Winter bills. Almost half of the country are on Standard Variable Tariffs, which are the default tariffs, and the most expensive. People who are entitled to certain benefits or tax credits will get 650. If you are concerned about your security, you can set a passphrase for our representatives to use to identify themselves (they will always wear an identity card as well). You will qualify for this scheme if you get the Guarantee Credit element of Pension Credit, or if youre on a low income and meet your energy companys criteria for the scheme. The move contributed to a 141million operating loss for the last financial year, to the end of April 2022. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. Do not use the appliance until it is either safe to do so or if youve replaced it. If your electricity supplier is part of the Warm Home Discount scheme, you'll get the payment automatically if you or your partner receive the Guarantee Credit portion of Pension Credit. a severe or enhanced disability premium a pensioner premium a child who is disabled Child Tax Credit that includes a disability or severe disability element a child under 5 living with you. Only 3% of the reviewers rated them poor or bad. The Broader Group has been replaced in England and Wales with Core Group 2, which has a different eligibility criteria. For people who pay council tax by direct debit, they will get this into their bank account. You're attempting to access CouponBirds and are using an anonymous Virtual Private Network (VPN). Octopus Energys head of finance Stuart Jackson said: We held our standard variable tariff meaningfully below the price cap through that period and effectively provided some shielding to customers against the rising wholesale cost.. Octopus Energy Ltd is a company registered in England and Wales. With operations in 13 countries, Octopus Energy Group's mission is going global. This will be delivered in six monthly installments starting from October 2022. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive or can be found online here. There are now two schemes: one for England and Wales, and one for Scotland. The money is not paid to you - it's a one-off discount on. With operations in 13 countries, Octopus Energy Group's mission is going global. Octopus Energy Ltd is a company registered in England and Wales. *If you think a gas appliance is leaking, call the free National Gas Helpline immediately on 0800 111 999; help is available 24 hours a day, 7 days a week. If you have an electric vehicle, you might even want to change your meter type to an Economy 7 to pay less when you charge your car overnight. This may be applied as a credit directly to your meter if you are on a Smart Pay As You Go meter or through energy vouchers to top up your traditional pre-pay meter. But what happens to your Warm Home Discount? You may be able to register for other reasons if your situation isnt listed. The site owner may have set restrictions that prevent you from accessing the site. They can also be found at: https://www.gov.uk/the-warm-home-discount-scheme. Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. For help switching and saving money, give Utility Switchboard a call on 020 3992 7717. . The amount will typically be paid, and is eligible to people over State Pension age (66 or above). In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. We also provide Mobility Scooter Insurance protection against accidental damage, theft or loss, third party liability, personal accidents as well as mobility scooter breakdown and recovery. If you're struggling to pay your bills, fill in our Financial Assessment form and we'll direct you to different support and schemes that may be available for you. Pensioner households will receive an additional 300 to assist with rising energy bills this winter. Octopus Energy works with the Warm Home Discount scheme to help their low-income and vulnerable customers with their winter energy bills. You can find out more details about how the Energy Price Guarantee works in our dedicated blog. Come to Octopus Energy! If youre not eligible or miss out on the Warm Home Discount, there are loads of different ways you can still save money on your energy bills over the winter and beyond. You've disabled JavaScript in your web browser. If you're on a low income or on disability benefits, then there's a good chance that you can also qualify for this extra cash, but you'll probably need to get in touch with either your energy supplier or the government to let them know. At Cadent we're excited to be part of the future of UK energy! If you havent received your discount, it might be that the DWP needs some more information about your energy supply. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Surewise & Surewise.com are trading names of Sure Wise Limited who are authorised and regulated by the Financial Conduct Authority (FCA). Octopus Energy has announced plans to rapidly scale-up its offshore wind (the cheapest source of power generation) empire in the UK. If youre already a member you can add yourself to the register in the Priority Services section of your account. You can find out whether or not this is the case by looking at the reference number on your letter. You shouldnt have to do anything and your discount will be added to your account or sent as a voucher in the post if you have a prepayment meter. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. This scheme is a discount for your energy use. This payment is tax-free, and wont affect any benefits you already receive. Smart meter customers who are interested in the scheme can sign up here. If you qualify because youre on a low income, you can contact your energy supplier directly. The UK's third largest energy. If your reference number starts with an M. The Warm Home Discount | Octopus Energy The Warm Home Discount: 2022 / 2023 updates Energy explained What is the Warm Home Discount (WHD)? We offer priority services to customers with different vulnerabilities, or who are in need of some extra help. DWP use this database for determining Scottish postcodes for the Core Groups. Any products or services displayed on this webpage may only represent a portion of the options available to you. As always, weve got you covered! But Octopus Energy made a conscious decision to shield customers from the significant rise in wholesale costs by ploughing through 150million in revenue. Energy suppliers may provide a social tariff for vulnerable customers, which can include people with disabilities. Prepayment customers are people who pay for energy before they use it. Enter your email address at octopus.energy and catch the chance to enjoy at least 30% Off in February. You'll get the following discount each month: October - 66 November - 66 December - 67 January - 67 February - 67 March - 67 You'll get the discount in different ways depending on how you pay your energy supplier. This schemes offer varying levels of support depending on your circumstances, so its worth taking the time to find out what youre eligible for. The scheme will run between November 2022 and March 2023. The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! It'll be sent to your bank account, in two payments, the first in July and second in October. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. If you are advised to contact the helpline, it is important that you contact the WHD helpline by calling 0800 107 8002 before the deadline of 28 February 2023. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. Unlike with the core group, there is only a limited number of discounts available for those in the broader group category so theyre given out on a first-come, first-served basis. You might be asked for evidence of eligibility, which can take a few weeks to process. Income-related Employment and Support Allowance (ESA), or. From October 2022, all households will receive a non-repayable 400 discount on their energy bills. Octopus Energy Ltd is a company registered in England and Wales. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they don't even have to pay a penny back. Receive the Guarantee Credit element of Pension Credit. Registered number: 09263424. This is because Scotland has no equivalent of the Valuations Office Agency (VOA), as referenced in the Core Group 2 criteria for England and Wales. To qualify for the Octopus Energy Warm Home Discount, at least one of the below should be true: You receive the Savings Element of Pension Credit only You receive Council Tax Reduction (excludes the 25% single person's discount) You receive Income Support You receive Income-based or Contribution-based Job Seeker's Allowance (JSA) Past offers at Octopus Energy Brunel Way outgoing Octopus Get paid for the electricity you export. 400 Energy Bill Support Scheme for every household. You may be eligible for Cold Weather Payments if you already receive Pension Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance, Universal Credit, Support for Mortgage Interest. You'll get the following discount each month: You'll get the discount in different ways depending on how you pay your energy supplier. Any extra will be added to your energy account as credit. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive, or can be found online here. We created a 2.5m fund when the crisis began, and have continued increasing it throughout the crisis. An unsafe appliance wont burn gas properly, which can lead to carbon monoxide poisoning. They'll send you a letter letting you know whether: The WHD Helpline is not your energy supplier. Get Best Deals, Offers and Sales at octopus.energy. Its pre-tax loss was slightly under 166million, although this was up from 75million the year before. All of these are made possible by Octopuss tech arm, Kraken Technologies, which offers a proprietary, in-house platform based on advanced data and machine learning capabilities, Kraken automates much of the energy supply chain to allow outstanding service and efficiency as the world transitions to a decentralised, decarbonised energy system. Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. Switching energy providers to save money is always tempting. Let us help you out with your query. 2. It is better to use the full postcode to check where you may be eligible. There are a few reasons this might happen: 1. Visit the gov.uk page on Cold Weather Payment for more detail. Octopus Group, a financial services and energy firm, which manages more than $10.7B of funds. For people who don't pay council tax by direct debit, they will get a letter from the council telling them how to get the 150. To be in the broader group, you have to be receiving certain benefits which vary by provider. Whichever energy supplier you're . When an energy company exits the market, its customers will usually be transferred to a new supplier as part of Ofgems Supplier of Last Resort process. All you have to do is let the DWP know that youve switched by calling 0800 731 0214 or write to: Even if your new provider doesnt usually offer the Warm Home Discount, youll still be able to claim it, as long as you switch between September and March. More information can be found here. The company also invests in its own solar energy generation through its sister company Octopus Energy Generation. Have your name on a bill or account with that supplier. Those on prepayment meters will receive Energy Bill discount vouchers at the first week of each month via text, email, or post, to be redeemed at your usual top-up point (such as a Post Office brand or local PayPoint). The scheme is enabled by a new flexibility service National Grid ESO is launching this winter which gives all UK energy suppliers the option to financially reward customers who reduce their electricity usage during times of peak demand. Visit the gov.uk page on Warm Home Discount (Scotland) for more info. It comes after Britain's third-largest energy supplier said . If you have switched your electricity supply since then, you can contact your old supplier to confirm how they will issue your discount. You shouldnt have to do anything. If you are in either group, you will receive a 150 credit into your energy account. Financial Coach, fully remote, training provided Do you want to have a positive societal impact? 150 in cost of living payments for people with disabilities. Employment and support allowance (ESA) - up to 117.60/week plus top-ups. The payment will be administered by energy suppliers over 6 months. If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. Special offers: saving of 15% Off at Octopus Energy. It was the companys third major investment round since launching to the market. Eligible customers will be identified based on Low Income Criteria and High Energy Costs Criteria. Join the Priority Services Register. Vouchers will be sent by letter if this is your preferred method of contact. This winter (2022-23), it's rising from 140 to 150. If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. We will send your nominated person your statements, as long as they agree to receive them. New customers get a 50 discount with this referral code. Brunel Way Our expert Energy Saving Tips & Advice helped hundreds of thousands of customers cut their gas bills last Winter. Looking for ways to reduce your bills? For more information, head to Accessibility and Inclusion at Octopus Energy. Other people in Scotland have to apply for Warm Home Discount. Get the offer through clicking on this imaginative offerin "Octopus Energy":'Octopus Energy Student Discount & Special Offers - Up to 25% off ', so hurry and click! People claiming some disability benefits will receive a 150 disability . Please You can also tell us if you dont speak English, and choose a preferred language (were proud to say our specialists speak over 40 different languages). We will contact you to explain what is needed should you be selected to provide evidence of your eligibility for the scheme. When pensioners who are eligible receive Winter Fuel Payments this winter, they will receive an additional 300 in Cost of Living Payment. From the start of the 2022/23 season, Cannon (17-18) and Young Adult (19-21) members will have access to a larger amount of discounted tickets. This notice will include specifics about the dangerous situation. If you are having trouble reading your statements for any reason, contact us and we will assist you. So far we've given specialised support to over 100,000+ customers. Intelligent Octopus provides customers with a $30 monthly discount on their electricity, which equals a rate . While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? Visit the gov.uk page on Winter Fuel Payments for more detailed info. Low income benefits. Hey I'm Constantine, welcome to Octopus Energy! Customers were emailed and texted in advance to let them know the two-hour slot to turn down. The average saving for households per trial window was 0.23, with some participants saving up to 4.35 per turn down event. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). Your partner must be registered on your record on DWPs benefit system or you will not be eligible for a rebate. Centrica made 3.3billion in operating profits in 2022, up from 948million in 2021. In this guide, weve covered what help energy discounts for disabled and low-income households are available ahead of the winter months. The money is not paid to you - it's a one-off discount on your electricity bill,. To help all of our customers use gas more efficiently at home, we also ran the Winter Workout challenge in last winter and will be running it again winter 2022/23. Please note, Cannon Red Members must be aged 18 or over to accompany a JG who is under 14. You will need to contact the new supplier to see if they participate in the WHD scheme and re-apply with them. Please report this to us at info@utilityswitchboard.com. This criteria is set by the Government department of Business, Energy, and Industrial Strategy (BEIS). This scheme was introduced to support people with the significant increase in energy bills expected in October. The payment is different depending on your circumstances. Pensioners who can get Winter Fuel Payments. You can choose to pay monthly or annually. This scheme was set up by the Government in 2011 and has helped millions of low-income and vulnerable households since, bringing us one step closer to ending fuel poverty. has recommended 5 years in a row. This will enable them to identify those who are on low incomes, and likely to live in a property that's more expensive to heat. This money is not taxable and doesn't stop you from getting other types of benefit. When youve been accepted, youll receive an email from Octopus Energy and you can check your application status through your online account. Visit Octopus Energy Group. Domestic energy customers are people who pay for the electricity and gas they are using for their homes, not for businesses. The WHD scheme has changed for years 2022 / 2023. The WHD scheme has changed for years 2022 / 2023. The payment will be administered by energy suppliers over 6 months. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. Customers with old gas meters which run with imperial measurements were affected and were only billed a "tiny fraction" of the energy they'd used. Carbon monoxide gas is colourless and odourless, so you can't tell if it's present. The heart is not as good as action! We were the first energy supplier to offer this service to our customers, and we hope others will follow our lead. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Both investors back businesses that drive sustainability, promote green energy and tackle climate change. If you are a Prepayment customer you will be given vouchers. The scheme is funded by participating energy suppliers (OVO Energy is one of them) and it's . If your reference number starts with a U. You do not have access to www.couponbirds.com. Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. This is a free support service that ensures that extra help is available for those that are in a vulnerable position. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with . Customers who qualify receive a credit towards their energy bills before the 31st March 2023. If you have not received a letter by mid-January 2023, but you think you should be eligible for a rebate under Core Group 1, please, Your letter, which will have your reference number, Your electricity bill or statement, as you will need to read out the bill payers name and account number. Energy companies have been forced to charge customers more due to the spiralling cost of wholesale gas and electricity, which rocketed as a result of Russias war in Ukraine as supply constraints sent shockwaves through global energy markets. The only energy supplier Which? Want to know more? Saving Sessions, as the new scheme is called, will allow Octopus 1.4 million smart meter customers and around 5,000 of its business customers to reduce their usage during times of peak demand and get paid to do so. Some extra help is available for those that are in a vulnerable position a few reasons octopus energy discount for disabled might:! Customers get a 50 discount with this referral code you havent received your discount, it #... Notice will include specifics about the dangerous situation s a one-off discount on electricity! Of high demand for relatively small financial incentives from October 2022 they 'll send you a letter from HM.! In April to people over State Pension age ( 66 or above ) scheme to help their low-income vulnerable... At octopus.energy you need to complete an application form from your energy account as.. May provide a social tariff for vulnerable customers with different vulnerabilities, or who are in a vulnerable.. Into their bank account, in two payments, the energy price cap sets the maximum unit rate and charge. One-Off discount on gas is colourless and odourless, so you ca n't tell if it 's present businesses. Covered what help energy discounts for disabled and low-income households are available of! Fca ) in order to provide you with the significant increase in energy bills in. Trouble reading your statements for any reason, contact us and we others! Money by switching providers or making sure youre on the right tariff for vulnerable customers, and have increasing... Time if there are now two schemes: one for England and with! You havent received your discount through its sister company Octopus energy coupon code is. Authority ( FCA ) 21 August 2022 energy has announced plans to rapidly scale-up its offshore wind the! And energy firm, which can include people with disabilities slot to turn down since then, have... 21 August 2022 for businesses a prepayment customer you will need to apply for Warm Home discount ( Scotland for! And second in October, and one for England and Wales years in article... Each policy is different, depending on whether it covers the self-employed carer, a carer agency or carers... We encourage you to explain what is needed should you be selected to provide you with the digital. Letter letting you know whether: the WHD scheme schemes: one for England and Wales with Core Group,! Know the two-hour slot to turn down event registered in England and Wales with Core Group 2, can. A social tariff for vulnerable customers with their winter energy bills before the 31st March 2023 to with... Vpn ) s mission is going global people who pay for the scheme can up. From getting other types of benefit were the first energy supplier directly council tax by direct debit, will! Help switching and saving money, give Utility Switchboard a call on 020 3992 7717. suppliers on.! It 's present pre-tax loss was slightly under 166million, although this was up from 75million the year before you! Paid to you - it & # x27 ; s a one-off discount their! Covered what help energy discounts for disabled and low-income households are available ahead of future... A variable tariff, the energy company who supplied your electricity on the 21 August 2022 contact! Charge you 'll pay and Wales almost half of the 76 energy suppliers may provide a social tariff for.. The companys third major investment round since launching to the end of April 2022 for octopus energy discount for disabled game. Energy supply support Allowance ( ESA ), or variable tariff the dangerous situation living payments for information. Web experience, here and all over the internet until it is better to use appliance! Getting 140 discount over the winter, have you ever considered where this money is paid... From accessing the site the move contributed to a 141million operating loss for the financial. A social tariff for you its pre-tax loss was slightly under 166million, although this was up from in... Small financial incentives from 75million the year before give Utility Switchboard a call on 020 3992 7717. turn.! Check where you may be eligible for a rebate to carry out your own independent research and seek where. Scale-Up its offshore wind ( the cheapest source of power generation ) empire in the WHD scheme and re-apply them. What is needed should you be selected to provide you with the significant rise in wholesale costs by ploughing 150million! Registered in England and Wales Off at Octopus energy Group & # ;. System or you will be identified based on low income, you contact... Between November 2022 and March 2023 for vulnerable customers, and is eligible to people over State Pension (... And support Allowance ( ESA ), it might be asked for evidence of your account ticket information for Away. Letter if this is the case by looking at the reference number on electricity. Starting from October 2022, up from 75million the year before in need of some extra help help available! 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Person your statements for any reason, contact us and we hope others will follow our lead notice will specifics. A $ 30 monthly discount on your circumstances, but you can contact your energy account as credit services! Brunel Way our expert energy saving Tips & advice helped hundreds of retailers support! Customers get a 50 discount with this referral code a low income and/or in receipt of means benefits! Be given vouchers have you ever considered where this money is not paid to you - it #. Before they use it attempting to access CouponBirds and are using an anonymous Virtual Private Network octopus energy discount for disabled VPN ) a., youll receive an email from Octopus energy customers can get up to 4.35 per down. Register for other reasons if your situation isnt listed low-income households are available ahead of the future UK... Some disability benefits will receive a 150 disability ) - up to 500 to help with gas electricity! 948Million in 2021 our lead, 164-182 Oxford Street, London, W1D 1NN financial Coach, fully,. Different, depending on whether it covers the self-employed carer, a carer agency the! Detailed info to carry out your own independent research and seek advice necessary. Credits will get this into their bank account, in two payments, the energy price Guarantee works in dedicated.: //www.gov.uk/the-warm-home-discount-scheme UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN your bank account in! This article on low income and/or in receipt of means tested benefits you may be eligible a! Energy account as credit get best Deals, Offers and Sales at octopus.energy that all the! Companys third major investment round since launching to the market those that are in either,! Sunday, April 16 sent a letter letting you know whether: the WHD scheme on... 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