If youre happy to do this, it can unlock better discounts. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. If you are happy with your Virgin Media package and are just looking to get a discount, you can try to haggle for that. Make sure you take note of them with relevant details. Virgin Media only offers home phone deals with weekend calls. with them, Tip #8 - If they cant give you a discount on your current plan, ask for free Finding the best Virgin Media deals for you can be tricky: the company has a huge range of different broadband, broadband and TV, phone and SIM-only offers to choose from, each complete with a list Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! Know what services you are willing to drop in order to save money. As mentioned above Virgin Media has a standard contract of 18 months. We have gathered some tips to haggle with Virgin Media to help you save more money: Most of the time we are paying more than we can realistically consume. Haggling with Sky and Virgin Media Cancellation team / Customer Retention, Negotiate with Sky and Virgin Media Post-Cancellation Retention. You'll see this increase on your April 2023 O2 bill . When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. Exclusive Virgin Media deals . They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. We recommend starting with the Big Bundle and then making it your own by adding your choice of . Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. This is only available in some restricted areas. 2. All plans offer unlimited broadband with speeds between 250Mbps and 1,000Mbps. The package also comes with a broadband speed of 516Mbps, a phone line and unlimited SIM. 9 tips to haggle with Virgin Media! If you have any questions about how the site works. There's good news . However, you can watch Amazon Prime Video on Virgin Media TV. A new set of e-waste rules, were further notified in 2022, which will come into force from 1 st April, 2023. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. Talk talk was 21.99 a month so I said this to them. This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. However thats not the full picture they also have the aim to retain as many precious customers as possible. The biggest Virgin Media competitors are BT and Sky. Virgin Media has announced its latest price hike for 2023 see if your bills will be affected and whether you can cancel your contract early. They also dont require a phone line, which is great if you dont have one or dont want one. The introduction of inflation-linked price changes, which comes into effect in 2024 when RPI is projected to be at around 1.5%, will give customers clarity and certainty about what to expect from their bills while fuelling the investment required both now and in future. 1.2 Understand how Sky and Virgin Media will convince you not to cancel. Virgin Media offers free public wifi to all their customers. We will be clearly communicating these changes directly to our customers over the coming weeks.. Stay strong and say firmly (if it applies of course): Thank you for helping, but I think the other deal still fits my requirements better, and Id still like to cancel.. Its very likely you will get something. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . Virgin Medias cancellation fee policy is one of the most restrictive. A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. When your contract is finished the best thing to do is to haggle for a better deal. One customer saved himself a whopping 23 a month - or 276 a year. Decide if you are willing to accept an upgraded package for the same price. the broadband has been reliable and still seems to be. However, you will only be able to make calls on the weekends. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. If you're happy to do this, it can unlock better discounts. The discount offered to you might be small at first and you dont have to accept the first offer. The biggest driver of its price rises in 2023 by far is the inflation rate, though. How do I know if Virgin Media is available in my area? And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. About 3 weeks after Id signed up with BT, Sky rung me back and offered me 10 months (from February to the New Year) absolutely free TV, and a great deal on phoneline and broadband!! The best Virgin Media broadband deal for December is their M100 Fibre broadband only package. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. Jesus (c. 4 BC - AD 30 or 33), also referred to as Jesus Christ or Jesus of Nazareth (among other names and titles), was a first-century Jewish preacher and religious leader; he is the central figure of Christianity, the world's largest religion.Most Christians believe he is the incarnation of God the Son and the awaited Messiah (the Christ) prophesied in the Hebrew Bible. Is it worth getting a Cable TV deal with Virgin Media? You will need to access Virgin Medias website and login to your account to upgrade your plan. We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. I cancelled Sky/Virgin Media and got no offer, but I dont actually want to cancel. These are the points in your favour. Re: Getting a better deal. Ultimate Volt Bundle. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. And the price of its M500 package increased by 63% from 38 per month to 62 per month. At Virgin Media, you can only get home phone packages in a bundle. It allows any number of connections and provides very impressive speeds. I got a better deal by telling them I got a better offer from Vodafone (which I did), then I was put through to the loyalty department. A Virgin Media spokesperson said: Through continued investment, improvement and innovation were committed to providing great value and a top service for our customers. At the moment, Virgin Media covers around 60% of the UK, so you are very likely to be able to get Virgin Media in your area. Consistently fast speeds. After that, Virgin Media will try their best to get any issue or problem fixed. It's a second chance to use unused data How it works. Learn 18 hacks on Netflix. With the Consumer Price Index (CPI) at 10.5% double what it was last year and 13 times higher than the rate two years ago Virgin Media has increased its prices roughly in-line with this. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). Virgin Media uses coaxial cables that are more reliable than copper cables. So once you receive your notification, youll have toswitch broadband providersbefore that date. If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. Most providers dont have a setup fee. 1.3 Haggling with Sky and Virgin Media Cancellation team / Customer Retention. If not, saying no will likely result in your cancellation going ahead. He said: Get on the phone people worth it. Phoned them to see if they could reduce it. Required fields are marked *. Stay hard hearted and say yes! Check out our bundle options to see which one suits you best. To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. Just ask for cancellations straight away customer service cannot give you same deals.. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. IMPORTANT NOTE: If you check for this same selection on BTs website, you will pay 65 per month. You will be committed for at least a year and a half. Reply. Find out which providers increase their prices each year. Broadband, mobiles, banking, insurance and energy utility comparison. TV channels are often the most expensive part of any package. VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. last article on how I saved 2,500 in a year, very first article on this site we spoke of the need, search your postcode on a broadband comparison website, new customer deals page can be found here. Haggling's your secret weapon - and we've seen many negotiate 100s a year off their bill. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. You can read our full cookie policy. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. How much is Virgin Media's 2023 price increase? So you know you will be tied to them for at least one year and a half. A broadband speed boost to the next available level (if you aren't already on the fastest speeds you can get in your area) in your household, with up to 3 . Can I watch Sky Cinema HD on Virgin Media? Ive had a look and we could do x for the services you have now. They often have to grapple with clunky computer systems, too. Call 0345 454 1111 and follow the menu to speak to the Retention team. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date. Ian Wilkiins. Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! So, what can you do next? They have shared their success stories on the Extreme Couponing and Bargains Facebook group. I signed up to BT for phone and broadband, having tried to get a better deal and they weren't interested in bettering it. you will need to check Skys options for the same type of channels. Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. Understand how Sky and Virgin Media will convince you not to cancel. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. In the past, they had some deals that included Amazon Prime Video for free for a period of time. This can be a good way of getting better value for money. Virgin Media has one of the best parental control settings and takes really seriously the online safety of their customers. Sometimes it works, but most of the time it doesn't. But as aVirgin Mediacustomer, you have 30 days to either cancel your contract or switch. It comes with fast broadband and a 50 Amazon voucher, all at a very cheap monthly price. This deal used to be even cheaper, but broadband providers have the practice of increasing their prices every year. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. So you may want to consider doing so if you can find a cheaper deal elsewhere. There's a separate increase on 1 April for Virgin Mobile customers. What is the cheapest way to get Virgin Media? Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. Latest Deals has created a full guide for you to understand what you can get with Virgin Media and what your cheapest options are! Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. From April 2024, Virgin Media will have a set price increase in its terms and conditions, much like BT, Plusnet, Vodafone, EE and TalkTalk. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. 1 more reply. See more Volt bundles. Yes, there is a 35 setup fee across all Virgin Media services. I wouldnt do this right up on the deadline though as it can make things trickier if they have started to close down your services. In order to use these WiFi routers with your Virgin Media installation you will need to do a few things. We know its not easy, but you will need to keep it cool and smiley. Before calling your provider you should check the best deals out there from all providers and ask them to match the best one. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced . Virgin Media is a perfect example of a Virgin Media is a perfect example of a lack of customer loyalty. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMeshand HomeShield (Archer AX73) No Results. Virgin isn't the only one putting up prices. Within your 28 day period, you will be constantly phoned up by . The good news is, unlike other providers, Virgin Media allows you to switch or cancel your contractwithout any cost if you're affected. This costs 62 per month and has a 24-month fixed price guarantee, this is perfect for someone that actually needs all this speed. At the time of writing, you cant get Amazon Prime Video on Virgin Media. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". It depends on what you are looking for. In the past, they had some deals that included Netflix for free for a period of time. If you're affected by the price increase, you are allowed to cancel your contract for free and start looking elsewhere for a cheaper deal as soon as you receive your notification from Virgin. Find out more by reading our Cookie Policy. You will have four packages as well to choose from. You can buy this package below. Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. [deleted] 2 yr. ago. The more issues you have had with Virgin Media, the more power you have in your hands to get what you want. We use cookies and similar technologies. Call 0345 454 1111 and follow the menu to speak to the Retention team. You might be charged an exit fee for leaving before the expiration of your contract. You might not need free calls on your landline if you only ever use your mobile. Check out Virgin Media TV deals. It will depend on how much TV you are going to watch. Enjoy unlimited movies, TV shows and documentaries at any time. Content, Mobile, Advanced Tech) .Online Banking features and benefits: Get real-time account information. Virgin Media's end of contract price hike. Theres sometimes a trade off (extending your contract for a period) and sometimes not. Now Sky and Virgin Media may potentially play a clever little trick at this point. Notify me of follow-up comments by email. Transfer funds between accounts. Virgin Media covers it all. View check images online. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. They are putting the price of our contract up. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. The department that can do the most for you is the customer retention one. One thing to note that if you are offered a certain price and do not accept the offer at that time it's unlikely you will get a better offer at a later date or even one that matches the original offer. I ignored it and told them I was cancelling. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. You might also receive a refund if you paid for your deal upfront. It is up to you to sift through and find the best broadband deals. My price increase was 4.50 and thats the discount I was offered.". Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. Usually, if they are offering something, they can offer you more. 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