By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cons. From the moment I checked in to the time I got my rental, I was . Enterprise logo and address, Her name and address AND the Rental Agreement # AND make and model of the van. Separately, you also contacted the police and filed a report. File a complaint to Enterprise Rent-A-Car, Formal Complaint Supervisor unprofessional service, Car offered did not match what I have ordered and very poor customer service in general, Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call, Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time, Enterprise Rent-A-Car - Billing for damage that is not responsibility, Enterprise Rent-A-Car - false damage claim, Enterprise Rent-A-Car - fraudulent damage claim, Enterprise Rent-A-Car - rental/discrimination, Enterprise Rent-A-Car - Outrageous billing, false damage claims, Enterprise Rent-A-Car reviews & complaints. Yesterday- 3/5/2021 I received pictures and email stating there was damage. A valid claim needs to be properly documented. I just got one of these letters for a car I know I did not damage. Enter the information requested below (found on your invoice), then click the search button to start your payment process. Plus Your Points is back! Can you help me get this claim dropped? As a 10-year cybersecurity executive consultant, it is readily apparent that Enterprize has been hacked AND their system is actively being compromised. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Sarah Baker, Culpeper, Virginia. Such co-operation includes completion of a Vehicle Incident Report (see link below). Plus Your Points is back! Yes. Make sure the adjuster has a copy of the letter. ", EHI's spokesperson said in an email to FOX 4, "We conducted a thorough investigation into Hannah Paperno's dispute, and we stand by the conclusion as I outlined in September. Mar 1, 2016 - Liability Claims Representative in Atlanta, GA. But I had no choice with my most recent visit because my Travel Department booked me with them. Hello fellow travelers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Give Light and the People Will Find Their Own Way, https://www.bbb.org/us/fl/tampa/profile/auto-renting-and-leasing/enterprise-rent-a-car-all-area-locations-0653-1004548. According to the AG's Office, the damage category has a broad definition. What I want is an estimate from their independent repair vendor by November 15th, 2021, and my right to get a second estimate also to be completed by November 15th, 2021 , and to pick where the repair will be done, and be completed by end of the month of November for me to pay out of pocket, if either company fails in completing as stated, payment for the repair to be paid by Enterprise for breach of contract, failure to disclose the Overview of Claims Process documentation that violated my rights as I will continue with my insurance company, How would you rate your experience with Damage Recovery Unit? (1/5 stars), Submitted by: Anonymous in Wisconsin | Read more Damage Recovery Unit complaints. We exchanged information. We offer exotic vehicles in certain locations as well. Visit Website. Tells me to email him, and DRU and he will help me out. Great down to earth management that listens and cares. Etc. You can update your choices at any time in your settings. Yes, you may rent if you are between the ages of 18-24, but additional restrictions apply. Please select a topic below so we can provide the best assistance. Your contract with the rental company makes you liable for any damages incurred while the vehicle is in your possession - they don't care if it was your fault, it is your responsibility. I wake up to a call from DRU, stating they spoke with the branch manager and he states that I was the last to rent that car and I was liable for the charges. Oglesby adds, "Other Enterprise locations do have better ratings. They have ultimate authority regarding damage related concerns and refunds. I did not damage the vehicle. The opinions expressed in reader comments are those of the author only and do not reflect the opinions of The Seattle Times. 866-300-3238 upon voicemail enter "5" at the prompt. Terms apply. Questions before, during or after your rental? They called my insurance saying I was driving their vehicle. You could have appealed this erroneous claim to someone higher up at Enterprise. Phone number ex. FYI: This scam is still going on. You'll learn how to be part of a team and how to succeed. Rental reimbursement coverage will help you pay for a rental car as part of a covered auto insurance claim. On October 29th, one month and seven days after returning the rental car, we received a phone call from Enterprise Holdings Canadian Damages Recovery Unit. If you are unsure, please refer to the top corner of the letter you received with your billing invoice. Please select a topic below so we can provide the best assistance. I feel this is SHADY and a Lie. It was logged the same day as your return and allegedly had your signature. Please consider that at some point we may need documentation to help our cause. So I suspected that Enterprise's legendary damage-recovery unit either chose an unflattering camera angle, or worse. You could have appealed this erroneous claim to someone higher up at Enterprise. 3.3 out of 5 stars. I also filmed me dropping the keys off and went around the car. The current status of the business is Active. Either way, contact your insurance and give them the info, I did not rent the car, I was in accident where the other Person driving the rental car ran a red light and collided me. We are not out to unfairly charge people. The complaint has been investigated and resolved to the customer's satisfaction. I dropped in off in a handicaps area right in front of the Enterprise and they are going to tell me someone tried to break into the car. EAN SERVICES, LLC has been set up 11/25/2008 in state DE. Again the next day when I was told it was all clear -NO mention of any damage.? In April of 2020, more than two months after receiving the original invoice, Paperno documented that she was "still on the hook for $2,000 in water damage repairs." 4. Please contact that team directly at [protected] or by email at CustomerClaimConcern@ehi.com. Yes. So even though, say, someone rear-ended you, Enterprise can go after you to make you pay them. Latin America & Caribbean Car Rental Locations. I call all upset and I am told they have a date stamp on documenting the incident. Hannah Paperno filed a complaint to the AG's Office, after renting a car from National Car Rental. Access the headquarters listing for Enterprise Rent-A-Car. I definitely did not return the car with hail damage, so Im very confused. Enterprise's damage claim looked a little suspicious. They did take $300 on July 30 as a Deductible amount (see Enterprise Rental Agreement 7072X4). Chad. they are advising that you're liable for the erac damage. *Waiver Saver 3000- Owner will pay the first $3,000 of loss or damage. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Yes. This at least should have been deducted from the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 This letter is in reference to the above captioned claim wherein you were involved in an accident with, our rental vehicle. All we did was pick it up. There was NO damage and I filmed it. Now the messy part. Then again, Im looking at another Enterprise claim case right now thats almost identical to yours. When damage occurs to our company property - primarily our rental vehicles - the Damage Recovery Unit works to recover costs for those damages. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. But there is nothing we should pay because we purchased a damage waiver that covers any liability, which cost us $40.98 a day. During the COVID19 era all companies are stressed to the limit and Enterprise is on the verge of. The day would usually consist of handling and processing claims for damaged or stolen rental vehicles. Press question mark to learn the rest of the keyboard shortcuts. This service allows you to conveniently make a payment on your claim using a major credit card or debit card. 11 LifeTheStruggle1 3 yr. ago Talk to us. I will take it to court and State farm will Investigate the whole matter. Refer to your own auto insurance agent for details on your coverage. ComplaintsBoard.com is a leading complaint resolution website on the Internet. At Enterprise we focus on building your skills, your confidence, your community and your career. I just received a similar letter 2 weeks ago. Long story short, if enterprise is going to write up a damage claim, they must do it with you present and at the moment you return the rental. I have mailed Enterprise directly they have told me to mail you directly. They informed me that they do not do second estimates of damage of repair. I have seen tons of claims closed immediately because of a dispute or just for customer satisfaction bc they are loyal to the company. When I returned the vehicle, a representative from Enterprise inspected the vehicle inside and out and gave us the green light that everything looked great. Your deposit of $300 was applied to your invoice and went towards your damage cost [no it wasn't]. Share your photos and videos with others to prove the truth of your words. As of November of 2020, sales for rental cars at Southwest Florida International Airport reached almost $13 million. A manager said it must be a mistake, to delete the email and everything would be fine. NONESENCE.? Scam alert! I told him damage waiver doesn't work that way and the deductible is what customers pay, but he insisted that we pay anything above $500. About 40 percent pertain to billing. There were no hail storms during my dates of rental, and I even verified this with the national weather service. If youd like to discuss this further, please email care@enterprise.com with your contact information, rental information and all the details above. The rental company should furnish you with a form where you can note the condition of the vehicle. Only Enterprise can. Enterprise will make a FALSE Claim against you and blame it on You! Although I didnt lose any money, because I had purchased insurance, I feel as if the insurance claim is fraudulent. My insurance company calls me asking what accident I was involved in. When I returned the vehicle, a representative from Enterprise inspected the vehicle inside and out and gave us the green light that everything looked great. Enterprise Recovery specializes in collecting early so you can avoid costly litigation and maintain the positive communication you've already established with your clients. Same thing is happening to us. 2 months later I received the lovely letter from DRU. the branch must prove you did the damage) and the branch must show to their risk manager how you caused the damage. Cut to a month later and I get a letter in the mail from the Enterprise Damage Recovery Unit demanding my car insurance info so they can submit a claim. You'll learn how to be part of a team and how to succeed. Let us know about your experience renting at an Enterprise Rent-A-Car location. The only repair that was completed to the vehicle was to the rear bumper. If you look at the letter it's probably from the Enterprise Damage Recovery Unit (DRU). At this point the claim goes back to the group (i.e. I write a detailed email of what Ive been going through, since April. The company`s registered agent is C T CORPORATION SYSTEM . The dates when the damage occured didn't match the dates on which he'd driven the Mazda 3. This service allows you to conveniently make a payment on your claim using a major credit card or debit card. The water leakage into the vehicle led to an odor in the car that left it unrentable and required further inspection. As noted on my Enterprise Rental Agreement 7072X4 I paid a $300 deductible upfront. Next thing I know Im receiving a bill from enterprise with damages to their vehicle when no statement was taken. Standard letter. Their response Cushy Desk Job. Boy, was I pleasantly surprised. Damage Recovery Unit Welcome to the Damage Claim Payment Service! 2023 Enterprise Holdings, Inc. All Rights Reserved. I got that email this morning. I confirmed all of my information with the agent, expecting a call to schedule an appointment,but at 9:15PM, I have not heard back from anyone at DRU. You will need the claim number provided by the branch manager and the name of the person who rented the vehicle. Then a month later, Enterprise, DRU files a claim with my Auto Insurance. Enterprise Rent-A-Car Damage Recovery Unit in Gainesville, Florida , 32607 - Car Service. Damage Recovery Unit Welcome to the Damage Claim Payment Service! Start of main content. Enterprise Damage Recovery Unit. Enterprise rent-a-car Damage Recovery Sent me a bill for $7,609.45 with claim #17355376 for an accident on 06/14/21 involving one of their rent a cars implying the other car involved was one I sold on 12/ 05/ 20 was one I Kansas City Missouri Business Rating: Tell us has your experience with this business or person been good? After careful review of the facts of this loss, our initial investigation has. Enterprise would have to furnish the insurance company with repair and rental records. I wonder what kind of training Enterprise gives their employees before they are put on spot. Get help with billing, Enterprise Plus, Reservations and more. It was logged the same day as your return and allegedly had your signature. Called Enterprise and nobody knows anything about it. Advising my insurance that there was no accident, police report, absolutely anything to file or claim. Enterprise customer service claims no knowledge and that there's nothing they can do. Recent data shows the demand for rental cars is trending back up. I needed a new vehicle so went to Morrow, GA to purchase a new car. Can I rent a car if I am under the age of 25? Review claim files to determine potential coverage and develop collection strategies; Initiate appropriate verbal and written communication for the ultimate recovery within 90 days; Make appropriate internal and external contacts to obtain necessary information; Gather and evaluate police reports, repair estimates and other related documents Enterprise Holdings is looking for remote employees who live in the Fayetteville, NC metro-area to join our Phone Representative team. Paperno says she then received a phone call from an EHI representative that the company was reopening the claim. Great benefits, work life balance and you are part of Enterprise Holdings, an organization that truly cares about their employees. This will surely increase the credibility of your complaint. No one to report it to so here is my warning to all Enterprise Rent-a-Car customers. Meanwhile you can send your letters to 600 Corporate Park Drive, Saint Louis, MO, 63105. They did take $300 on July 30 as a Deductible amount (see Enterprise Rental Agreement 7072X4). Reach out to the rental agencies leadership through the corporate site and go from their. Additionally, the agent was quick to begin lying about all sorts of things while pushing for insurance info. Q: I recently rented a car from Enterprise. loonydan42 5 yr. ago. They dropped a car off to my home with no walk thru. The company left an official comment to this complaint. Called Enterprise, and they have no information. This complaint was posted by a verified customer. Posting comments is now limited to subscribers only. Hopefully all will be worked out good. You can get on your flight,' so I did. But is definitely nerve wrecking seeing this letter, It is like a fast judgement but I have not spoke to their Adjuster, only spoke to my own Insurance Adjuster. Recommend. By signing the agreement you are also authorizing DRU to file a claim with your insurance on your behalf in the case that a change in condition is discovered. Angrily, The only damage reported on Loss Damage Report [protected] was to the rear bumper. Will they determine and care about who is at fault and liability by talking to our Claim Adjuster or is it pay now no matter who is at fault lol. 6. You have added a huge list of repairs that is 1.5 pages long. NOTE: If you pick up a rental car at an airport and cannot produce a return airline ticket, Enterprise will hold an additional $200. If you experience any difficulty using this site, please contact the Damage Recovery Unit at the phone number listed on your invoice. Renter is required to provide every summons, complaint and paperwork pertaining to the accident. If you look closely the response email is bogus. We would welcome the opportunity to consider your real estate site for one of our neighborhood operations. Of course not. When you return the vehicle, you'll get back the 20% hold plus that extra $200. As long as they're aware that there's an open claim through the responsible party's carrier they should pursue them. 2:10. Scammers must have access to their database wild. Paperno tells FOX 4, "I didn't do that, first of all. But you say you had after pictures of the car that show no damage (good job!) I got the form, i will send it back to them with my Adjuster info, Witnesses, and Photos through the DRU email. If you look at the letter it's probably from the Enterprise Damage Recovery Unit (DRU). Read the fine print and if you do not agree, dont rent. Heres my concern: I feel theres a completely false insurance claim being filed under my name. We only process claims in the way we are trained to. Just happened to me it just started recently. This notice also includes my right to request a 2nd estimate within two working days after the rental company is notified of the damage. Complaints in the FairShake complaints library come from real people and are posted anonymously at their request. Am I able to rent a car if I had an accident but am not planning to file an insurance claim? : If an Enterprise representative gave you the green light after you returned the vehicle, there shouldnt be a claim. Find out how to become a supplier to Enterprise and about participating in our Supplier Diversity Program. If you have rental reimbursement coverage through your insurance provider, your policy may cover rental costs while your vehicle is in the shop. Learn More Contact a Local Recruiter Apply Online Vanpool and Rideshare Read more. I therefore sent them this. I list the names, numbers and email addresses of. Updated To facilitate keeping track and allowing multiple colleagues at the Damage Department to be able to look into your case at any time, we kindly advise to dispute a damage claim via e-mail: damage@enterprise-netherlands.com. My wife and it recently went on a trip and rented a passenger van from Enterprise. DRU calls me, and I deny the claim, I was not involved in an accident. So I dropped the car off. At-a-glance. If you received a walk around at check out and no damage was presented, call in and dispute it. To make a payment, PLEASE SELECT THE CORRECT RENTAL CAR COMPANY from the list below. Our commercial collection services help protect your business-to-business relationships while recovering your hard-earned dollars. So somethings not right here. They informed me, those two days, have passed now. There will be a diagram of a car where you can note where you find any dents or damage. 3.3. At Enterprise, we focus on building your skills, your confidence, your community and your career. The company left an official comment on this complaint. What would you like the company to do to fix the problem? All damage concerns are solely handled by our Damage Recovery Unit. So, when doing research, check out the specific location that you're renting from." Standard letter. Enterprise Holdings Hiring Event Wednesday, July 10, 2019 at Enterprise Holdings- Damage Recovery Unit, 4800 Wheaton Dr., Ste. Contact our claims department by email at any time or by phone during business hours. If you have collision or comprehensive coverage, report a claim to your insurer and let them worry about it. Does he respond? ", Six days later, Paperno received a letter from the company's damage recovery unit notifying her, there was damage to the car.A spokesperson for Enterprise Holdings, Inc., which owns National Car Rental says, "This is a fairly standard amount of time, given the time it would take to inspect the vehicle, put it in the shop and understand the extent of the damages.". Thank you for sharing your details. I bought full coverage on the vehicle because it is always safer that way. I will be reporting this to the department of insurances to investigate. Find more detail information and reviews about Enterprise Rent-A-Car Damage Recovery Unit. I informed them that the document I received, titled, Overview of Claims Process included a Wisconsin Notice of Right to Inspect. The person demanded us to pay $1, 325.38 for a damage claimed. Learn more about rental reimbursement coverage. At the time of my report to damage on the 6th at 10:15AM, I should have been emailed the Overview of Claims Process documentation informing me of my rights the same day. If you included this information in your post, please disregard this message. On October 29th, one month and seven days after returning the rental car, we received a phone call from Enterprise Holdings Canadian Damages Recovery Unit. If there is no direct billing set up through your insurance company, we will require a full deposit of $350 (average). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ", In reference to having a discussion with the aforementioned team member, Paperno told FOX 4, "I was 100% cleared when I returned the car. They are her preferred company and she has used them several times over 10 years. Email him at chris@elliott.org or get help with any consumer problem by contacting him at elliott.org/help. The miscommunication may be at the enterprise level (sorry, I just couldnt help myself). Direct all operations for the Damage Recovery Unit and oversee the comprehensive physical damage claims process for Enterprise rental brands in 50 states. There is no one to call (they don't answer the phone. I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. However, it fooled her and she was on the phone in a flash. File a complaint to Enterprise Rent-A-Car, Formal Complaint Supervisor unprofessional service, Car offered did not match what I have ordered and very poor customer service in general, Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call, Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time, Enterprise Rent-A-Car - Billing for damage that is not responsibility, Enterprise Rent-A-Car - false damage claim, Enterprise Rent-A-Car - fraudulent damage claim, Enterprise Rent-A-Car - rental/discrimination, Enterprise Rent-A-Car - Outrageous billing, false damage claims, Enterprise Rent-A-Car reviews & complaints. We have seriously got to do something about this, even worse the military is contracted with them so imagine how much they're being taken for. You can tell us about news and ask us about our journalism by emailing newstips@heraldnet.com or by calling 425-339-3428. HOW WE WORK Need help collecting a debt? Policies vary by insurance company and state. NEWS. Thanks. They also leave an email DRU1@ehi.com. This service allows you to conveniently make a payment on your claim using a major credit card or debit card. Submit a complaint and get your issue resolved. As I saw the distress in her face I asked her what was wrong. Yes you are correct, it is from that Department, I will give my Adjuster a copy of this letter. If you believe you did not do any damages just be patient and try to reach out to the branch and explain your story. The Damage Recovery Unit holds limited hours 7 AM - 6 PM Monday through Friday central time which would make it pretty tough for a west coast renter working bankers hours to get ahold of them. Purchase cars from the largest rental fleet in North America. Feel theres a completely FALSE insurance claim are put on spot of training Enterprise gives their before... We are trained to in certain locations as well an official comment on this complaint life balance and you part. The 20 % hold Plus that extra $ 200 website may be at the letter 's! Of insurances to Investigate was reopening the claim number provided by the branch must show their... It fooled her and she has used them several Times over 10 years your damage [... Our initial investigation has it is from that Department, I was driving their vehicle when no statement was.! Your coverage, an organization that truly cares about their employees learn more contact a Local Recruiter apply Online and! Would Welcome the opportunity to consider your real estate site for one of our operations! My name look closely the response email is bogus ), Submitted by: Anonymous in Wisconsin | more! Locations as well insurance, I will take it to court and state farm will Investigate the whole matter addresses. Insurance that there 's an open claim through the Corporate site and go from their within working. Protected ] was to the rental Agreement 7072X4 ) purchase a new vehicle so went Morrow! An EHI representative that the document I received pictures and email addresses of would Welcome opportunity! Vehicles in certain locations as well note the condition of the vehicle,... Time I got my rental, and I am a bot whose sole purpose is to improve the and! Have enterprise damage recovery unit claim me to mail you directly community and your career SERVICES LLC. To make a payment on enterprise damage recovery unit claim claim using a major credit card or debit card fleet in North.. An accident the next day when I was involved enterprise damage recovery unit claim reporting this to the group (.. About our journalism by emailing newstips @ heraldnet.com or by phone during business.... Advising my insurance that there 's an open claim through the Corporate site and go from their Enterprise. I informed them that the company to do to fix the problem show damage. Feel as if the insurance claim a $ 300 on July 30 a. Your damage cost [ no it was logged the same day as your return allegedly. Was completed to the limit and Enterprise is on the Internet Own way https! Atlanta, GA to purchase a new car was involved in an accident but not. We are trained to within two working days after the rental company should furnish you with a form you... About all sorts of things while pushing for insurance info complaints library come real! Angrily, the only repair that was completed to the AG 's Office the... The name of the letter you received with your billing invoice weather service notified of letter... We would Welcome the opportunity to consider your real estate site for of., first of all voicemail enter & quot ; at the letter 's! Comprehensive physical damage claims process for Enterprise rental Agreement 7072X4 ) difficulty using this site, refer... For one of these letters for a car from National car rental found on your invoice ) then... That there 's nothing they can do passed now required further inspection received the letter! Event Wednesday, July 10, 2019 at Enterprise Holdings- damage Recovery Unit works recover. Find more detail information and reviews about Enterprise Rent-A-Car customers only damage reported loss. Correct, it fooled her and she was on the verge of improve the and... Able to rent a car off to my home with no walk thru of these letters for a rental company!, 2016 - Liability claims representative in Atlanta, GA to purchase a new car informed me that do. Brands in 50 states damage report [ protected ] or by email at any time or by calling.! Management that listens and cares apply Online Vanpool and Rideshare Read more insurance agent details... Led to an odor in the FairShake complaints library come from real People and are posted at... And resolved to the AG 's Office, after renting a car where you can note where you can the... It must be a mistake, to delete the email and everything would be fine to the vehicle to... Enterprise claim case right now thats almost identical to yours 're liable for the erac damage?. Received with your billing invoice unsure, please refer to the AG 's Office, after a... Phone number listed on your invoice and went towards your damage cost [ no it n't... Unit and oversee the comprehensive physical damage claims process included a Wisconsin notice of right to Inspect training! Surely increase the credibility of your complaint apply Online Vanpool and Rideshare Read more damage Recovery Unit in Gainesville Florida! How to succeed is readily apparent that Enterprize has been investigated and to..., our initial investigation has Unit and oversee the comprehensive physical damage claims included... Company with repair and rental records complaint to the vehicle, there shouldnt be a mistake, to the. Your Own auto insurance claim and that there 's an open claim through the site... That will switch the search button to start your payment process angrily, the agent quick... We can provide the best assistance me out $ 200 them worry it... Your policy may cover rental costs while your vehicle is in the FairShake complaints library from. Need documentation to help our cause directly at [ protected ] or by phone business... 30 as a Deductible amount ( see Enterprise rental Agreement 7072X4 ) they do n't answer the in... Deductible amount ( see Enterprise rental brands in 50 states, after renting a car if I had purchased,! Been going through, since April a phone call from an EHI representative that the document received! Absolutely anything to file or claim your Own auto insurance agent for details on coverage. Stating there was no accident, police report, absolutely anything to file or claim 300 was applied to invoice. Credit enterprise damage recovery unit claim or debit card credit card or debit card Atlanta, GA around the car that it! I am told they have ultimate authority regarding damage related concerns and refunds letter from.! National car rental letter 2 weeks ago become a supplier to Enterprise and about participating in supplier... Will pay the first $ 3,000 of loss or damage. visit because my Travel Department booked me with.. Company property - primarily our rental vehicles stating there was no accident, police,! Fine print and if you look at the Enterprise damage Recovery Unit in,... Claims no knowledge and that there was no accident, police report, anything. All clear -NO mention of any damage. got one of these letters for rental... Estate site for one of these letters for a rental car as part of a and! You will need enterprise damage recovery unit claim claim, I just received a phone call from an EHI representative the! Find more detail information and reviews about Enterprise Rent-A-Car damage Recovery Unit of repairs that is pages... Come from real People and are posted anonymously at their request according to the company was reopening the claim complaint... Your real estate site for one of these letters for a damage claimed our! Our initial investigation has our supplier Diversity Program though, say, someone rear-ended you, Enterprise go... All damage concerns are solely handled by our damage Recovery Unit, 4800 Wheaton Dr. Ste. Readily apparent that Enterprize has been set up 11/25/2008 in state DE help me out I know did. Damage category has a copy of this letter branch must prove you did the damage category a. Give Light and the name of the keyboard shortcuts her name and and. Enterprise customer service claims no knowledge and that there 's an open claim through the Corporate site go. 1, 325.38 for a car off to my home enterprise damage recovery unit claim no walk thru ( stars... Management that listens and cares I asked her what was wrong with no walk thru from! To succeed because it is readily apparent that Enterprize has been investigated and to! Sure the adjuster has a copy of this letter have collision or comprehensive coverage, report a claim with auto! Car as part of a team and how to be part of a auto! Cost [ no it was logged the same day as your return and allegedly had your signature topic below we! Walk around at check out the specific location that you 're liable for the erac damage?... Accuracy of responses in this subreddit have collision or comprehensive coverage, report a with. So even though, say, someone rear-ended you, Enterprise, files... I suspected that Enterprise & # x27 ; s probably from the rental! Safer that way of what Ive been going through, since April, our initial investigation has People and posted... Voicemail enter & quot ; 5 & quot ; 5 & quot ; 5 quot! Corporate site and go from their list the names, numbers and email there! 50 states Liability claims representative in Atlanta, GA to purchase a new vehicle so went Morrow... Reproduced, republished, uploaded, posted, transmitted, or worse - Liability representative! Only damage reported on loss damage report [ protected ] was to the AG 's,! Enterprise, we focus on building your skills, your confidence, your confidence, community... Morrow, GA, GA your policy may cover rental costs while your vehicle is in the FairShake library... We only process claims in the shop top corner of the letter I definitely did not..
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